Account Associate - State Farm Agent Team Member

Randy Wagner - State Farm Agent
  • Cincinnati, OH
  • Full-time
30+ days ago

Job Description

Benefits:
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2005 and currently lead a team of six. Before becoming a State Farm agent, I worked in factory automation and industrial sales before deciding to pursue the opportunity to own my own business. I'm an Ohio State graduate, and insurance truly runs in the family - my wife is an independent insurance agent, and our son works alongside her.

We believe in creating a workplace where people enjoy coming to work and feel supported. Our agency has a fun, family-oriented atmosphere, and I believe in giving my team the freedom to succeed without micromanaging.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while providing opportunities for long-term success.

I'm looking for someone who is competitive, outgoing, and motivated to succeed. If you have a can-do attitude, enjoy learning, and are driven by the opportunity to grow your career and maximize your earning potential, we'd love to have you on our team.

ROLE DESCRIPTION:
As an Account Associate for Randy Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Numbers & Facts

LocationCincinnati, OH
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Manufacturing Automationunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Reimbursementunmatched
  • Salesunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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