Account Associate - State Farm Agent Team Member

Natasha Heykoop - State Farm Agent
  • Columbus, IN
  • Part-time
10 days ago

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Columbus, IN and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


Do you speak English AND Spanish? Love helping people? Have a personality that lights up a room? WE WANT YOU!

ROLE DESCRIPTION:
At Natasha Heykoop - State Farm Agent, we're not your average insurance office. We're a fun, fast-paced, growing team that works hard, laughs often, and genuinely cares about the people we serve.


We're looking for a bilingual (English/Spanish) Account Associate who's organized, outgoing, motivated, and ready to make a difference! If you're a people person who loves solving problems, building relationships, and turning a good customer experience into a GREAT one, keep reading!



RESPONSIBILITIES:

  • Be the friendly voice and smiling face our English- and Spanish-speaking customers love working with!
  • Build genuine relationships and help customers feel like family.
  • Assist customers with insurance questions, policy changes, and coverage needs.
  • Follow up with customers, solve problems, and make sure nothing falls through the cracks.
  • Spot opportunities to help customers better protect what matters most.
  • Help our agency grow through excellent service, referrals, and conversations about insurance products.
  • ️ Keep customer accounts accurate, organized, and up to date.

QUALIFICATIONS:
  • You are fluent in BOTH English and Spanish — REQUIRED!
  • You're friendly, outgoing, and genuinely enjoy talking to people.
  • You're a self-starter who doesn't need someone looking over your shoulder.
  • You're organized, detail-oriented, and can juggle multiple priorities.
  • ️ You care about doing the right thing for customers.
  • You're motivated by goals, growth, and being part of a winning team.
  • You're willing to learn! Insurance experience is a plus, but a great attitude and strong work ethic are even better.
WHY JOIN OUR TEAM?


Because life's too short to spend 20-40 hours a week somewhere you don't enjoy!


We're building something special at Natasha Heykoop State Farm, and we want people who are excited to grow with us. We believe in working hard, celebrating wins, supporting each other, and creating opportunities for team members who go above and beyond.


Insurance experience? Awesome! 
No insurance experience? We can teach you!


READY TO JOIN THE FUN?


If you're bilingual, ambitious, dependable, and ready to bring your personality and talents to a growing agency, we'd love to meet you!


Apply today and let's see if you're our next rock star!

Numbers & Facts

LocationColumbus, IN
Job TypePart-time

Skills

  • Auto Insuranceunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • English Languageunmatched
  • Financial Servicesunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Life Insuranceunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Property Insuranceunmatched
  • Resolve Customer Issuesunmatched
  • Retirement Planningunmatched
  • Risk Managementunmatched
  • Spanish Languageunmatched
  • Training/Teachingunmatched

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