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Account Management Jobs

Account Associate - State Farm Agent Team Member

Shane Taylor - State Farm Agent

Encino, CA

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JOB DETAILS
SKILLS
Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Lead Generation, Licensing, Marketing, Multilingual, Operations, Organizational Skills, Sales Management, Service Delivery, Spanish Language, Team Building, Team Player, Time Management, Training/Teaching, Underwriting
LOCATION
Encino, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Shane Taylor - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred
ABOUT OUR AGENCY:
Our agency opened in 2018 and has continued to grow, recently expanding into a larger office in 2025 to support our team and future growth. We’re a close-knit, high-performing group that values both results and relationships, creating an environment where people can succeed and enjoy coming to work.

We pride ourselves on a culture that’s friendly, laid back, and team-oriented while still being driven and goal-focused. We believe in working hard, supporting each other, and celebrating wins together—whether that’s team lunches, Friday incentives, or annual events like our Thanksgiving dinner and Christmas party.

With over 20 years of combined industry experience, our agency has earned recognition through awards such as President’s Club, Chairman’s Circle, and Honor Club. We’re committed to delivering exceptional service and maintaining a strong reputation in our community.

For our team, we offer competitive compensation including individual and team-based bonuses, health, dental, and vision insurance, a 401(k) with company match, licensing support with bonuses, and strong lead generation and marketing resources to help you succeed. We also provide mentorship, training, and ongoing development opportunities to support long-term growth.

Our culture is built on teamwork, integrity, and a customer-first mindset. We’re looking for motivated individuals who want to grow, contribute, and be part of a supportive, high-performing team. If you’re looking for a place where you can develop professionally while being part of a fun and collaborative environment, this could be the right fit for you.

About the Company

S

Shane Taylor - State Farm Agent

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