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Account Associate - State Farm Agent Team Member

Pam Johnson - State Farm Agent

Gilbert, AZ

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JOB DETAILS
SKILLS
Billing, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Detail Oriented, Insurance, Insurance Sales, Licensing, Multitasking, Onboarding, Operations, Policy Development, Presentation/Verbal Skills, Promotional Programs, Property and Casualty Insurance, Record Keeping, Resolve Customer Issues, Sales, Solution Sales, Time Management, Training Program, Writing Skills
LOCATION
Gilbert, AZ
POSTED
14 days ago

Please do not post for this position unless you have an active Arizona Property & Casualty or Life/Health Producers License.

Position Overview


In the role of an Account Associate at the Pam Johnson State Farm Insurance Agency, your contribution is integral to our daily operations and the satisfaction of our customers. Your responsibilities involve fostering strong client relationships and facilitating communication between customers and various agency departments to enhance their experience. By actively promoting relevant products and services, you play a crucial role in enhancing our customers' lives.
 
If you have the ability to simplify intricate information to make it accessible to clients and positioning it to attract potential ideal candidates who can effectively synthesize this information, then we want to hear from you!
 
**Please Note THIS IS AN IN-OFFICE position. **

**Active Arizona Property & Casualty Insurance Producer License with insurance sales and/or service experience required. **

Responsibilities

MON – FRI:  830AM TO 5:00PM WITH 1 HOUR LUNCH


SATURDAYS: 9AM TO NOON.  ROTATING WITH OTHER TEAM MEMBERS.  MAY WORK 1 -2 SATURDAYS /MONTH.  If a Saturday is worked, then 3 hours off is allowed to be taken during the week. 


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Meet needs-based sales goals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.
As an Agent Team Member, you will receive...


  • 401K
  • Medical
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
  • To help kickstart your initial success at our agency, earn up to an additional $5,000 in bonuses on top of commissions. Write 120 Auto policies and 20 Life polices. Bonus sales window time frame (after 30-day onboarding): 31st day to 150th day.
Qualifications


  • Active Producer Property & Casualty License Required
  • InsuranceSales/Service Experience Required
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail-oriented and able to multitask
  • Proficiency in recognizing needs and effectively engaging in solution-oriented sales
  • Dedicated to customer service
  • Ability to contribute to a high performing team environment
  • Ability to effectively relate to a customer
  • Life and Health license (must have or be able to obtain within one year of employment)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

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Pam Johnson - State Farm Agent

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