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Account Management Jobs in Pasco, WA

Account Associate - State Farm Agent Team Member

Edison Valerio - State Farm Agent

Pasco, WA

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JOB DETAILS
SKILLS
Bank Management, Business Operations, Claims Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Leadership, Licensing, Marketing, Multilingual, Operations, Organizational Skills, Reimbursement, School Buildings, Spanish Language, Sports, Team Player, Time Management, Training/Teaching, Underwriting
LOCATION
Pasco, WA
POSTED
30+ days ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community since 2021 and is built on strong relationships, local involvement, and a genuine passion for helping people. With a close-knit team of four, we focus on creating a supportive, family-friendly environment where everyone works together to provide excellent service.

Before opening the agency, our agent worked as a bank manager, bringing strong financial knowledge and leadership experience into the insurance industry. With a bachelor’s degree in business and a master’s in leadership, he leads with energy, enthusiasm, and a true commitment to helping both customers and team members succeed.

Community involvement is a big part of who we are. Our agency regularly participates in local outreach and events with the school district, building meaningful connections and giving back whenever possible. We also believe work should be rewarding and enjoyable. Our team enjoys Casual Fridays or sports gear days, coffee runs, and weekly celebrations with appetizers and drinks when goals are met. We offer health, vision and dental benefits after 6 months, support for work-life balance, and licensing reimbursement to help our team grow professionally.

Our culture is family-friendly, customer-focused, and built on commitment and passion. We’re looking for someone who is dedicated, positive, and ready to be part of a supportive team environment. Spanish bilingual skills are a plus. If you’re looking for a place where your energy, service mindset, and teamwork can really make a difference, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Edison Valerio - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.

About the Company

E

Edison Valerio - State Farm Agent

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