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Skills
Analysis Skillsunmatched
Billingunmatched
Budget Managementunmatched
Change Managementunmatched
Communication Skillsunmatched
Contract Analysisunmatched
Contract Approvalunmatched
Contract Reviewunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Entertainment and Mediaunmatched
Follow Throughunmatched
Forecastingunmatched
Healthcareunmatched
Mathematicsunmatched
Media Buying and Planningunmatched
Media Campaignsunmatched
Media Researchunmatched
Microsoft Officeunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Procurement Managementunmatched
Quality Assuranceunmatched
Resolve Customer Issuesunmatched
Service Deliveryunmatched
Time Managementunmatched
Vendor/Supplier Evaluationunmatched
Writing Skillsunmatched
Description
Description
Position at CMI Media Group
The Account Coordinator role is a dynamic entry-level position in the healthcare media buying industry. The Account Coordinator will be responsible for executing media buys, researching best opportunities for clients, reviewing contracts and understanding implications of term & conditions, managing changes to media campaigns across multiple services and reporting. Coordinators must manage buys to budget, meet deadlines and exceed client satisfaction through flawless execution. The Account Coordinator reports to the Account Manager within the Buying Services Deliverable team.
Responsible for quality, accurate, and timely execution of all client service deliverables to ensure Company receives at least a “VERY GOOD” customer rating from all Clients.
Be responsive to client inquires – follow through on all client requests and address issues immediately.
Generate Vendor and Client purchase approval documentation according to clients specifications (i.e. IO’s, Purchase Approvals, Contract Confirmations, , etc. ) to ensure on time delivery of advertisement/goods
Interpret and analyze vendor contracts to understand impact of terms & conditions for client and alignment with Compas standards
Identify, research and resolve client, vendor or internal emails/calls issue
Identify and negotiate favorable client/Compas ‘make goods’ when errors occur
Perform all Agency of Record functions according to the terms of individual client contracts.
Input and maintain accurate computerized schedules/orders on a daily basis
Quality assurance check of 3rd party data for accurate client invoicing
Understand programmatic media buying to track performance and forecast spend
Ensure the generation and issuance of client service fee estimates for service
Provide customers with product, job status, and Compas service information (daily)
Able to identify opportunities to generate cost differential between client cost and Compas cost (negotiate) so to create additional client savings opportunities and/or Compas revenue.
Maintain daily client contact to ensure customer satisfaction.
REQUIREMENTS:
Proficient in Microsoft Office
Strong written and verbal communication skills
Strong analytical, mathematical skills are necessary to perform your everyday duties
Keen attention to detail, organization, and strong follow up skills are required.
The base salary for this position at the time of this posting may range from $40,000-$45,000. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility and qualifications.