Our Account Coordinators serve as the primary point of contact for customer accounts. You will work with internal teams and customers, ensure projects are executed with accuracy , with attention to detail and excellent communication, work with a team and independently. Experience in corrugated graphics and prepress operations is a plus.
Key Responsibilities:
Interpret, compile, and organize customer and internal order information to create accurate job tickets in the data entry system
Enter and maintain detailed job specifications using a variety of file formats and systems
Take ownership of assigned projects from order entry through final delivery
Collaborate with both client and internal teams; participate in meetings or communication touchpoints to support department and customer objectives
Demonstrate professionalism and adaptability in a variety of interpersonal interactions
Qualifications:
3 to 5 years of customer service experience, preferably in printing, packaging, or corrugated graphics
High attention to detail, strong organizational skills, and comfort with structured workflows
Willingness to learn and a strong drive to meet and exceed expectations
Proven ability to build and maintain productive customer relationships
Confident in written and verbal communication, including participation in customer meetings
Experience with or willingness to learn industry-specific software; familiarity with DataFlex is a plus
High school diploma or GED required; associate degree or technical training is a plus
Benefits:
Paid Vacation
Paid Illness Leave
9 Paid Holidays
401(k) with company match
Health, dental, and vision insurance
Company-paid life and disability insurance
Employee assistance program
If you need assistance or an accommodation during the application process, please contact Human Resources.
Printron is an Equal Opportunity Employer.
Numbers & Facts
Location
Neenah, WI
Salary
$18–$20 Per Hour
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Employee Assistance Planunmatched
File Systemsunmatched
Graphicsunmatched
High School Diplomaunmatched
Industry-Specific Softwareunmatched
Interpersonal Skillsunmatched
Order Processingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Printingunmatched
Team Playerunmatched
Vision Planunmatched
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