Crestfield Talent is seeking a motivated and detail-oriented Account Coordinator to support client relationships, coordinate account activities, and help ensure a positive customer experience.
This hybrid role is suited for someone who enjoys working with clients, managing multiple priorities, and collaborating with different teams to support business operations and customer satisfaction.
Responsibilities
Support daily account management activities and client communications
Maintain positive relationships with existing customers and business clients
Respond to client inquiries regarding products, services, and account information
Coordinate customer requests with internal departments
Monitor account activities and provide timely updates to clients
Assist account managers with client projects and ongoing initiatives
Track customer feedback and identify opportunities for improvement
Support client onboarding and account setup processes
Maintain accurate customer information using CRM software
Collaborate with sales and customer success teams to improve client satisfaction
Qualifications
Strong written and verbal communication skills
Excellent interpersonal and relationship-building abilities
Strong organizational and time management skills
Comfortable using CRM software and Microsoft Office
Ability to manage multiple client requests and priorities
Strong problem-solving and customer service abilities
Previous experience in customer service, account management, sales support, or related fields is preferred
Skills
Account Coordination • Account Management • Client Relations • Customer Service • CRM Software • Customer Success • Client Communication • Relationship Management • Customer Onboarding • Sales Support • Problem Solving • Cross-Functional Collaboration • Organization • Time Management
Position Highlights
Hybrid work arrangement
Full-time schedule
Client relationship and account coordination responsibilities
Collaborative professional environment
Opportunities for professional development and career advancement