We are looking for a competent Account Executive to find business opportunities and manage customer relationships. Youll be directly responsible for the preservation and expansion of our customer base.
The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.
Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.
Responsibilities
Create detailed business plans designed to attain predetermined goals and quotas
Manage the entire sales cycle from finding a client to securing a deal
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to maximize customer loyalty
Remain in regular contact with your clients to understand and meet their needs
Respond to complaints and resolve issues to the customers satisfaction and to maintain the companys reputation
Negotiate agreements and keep records of sales and data
Requirements and skills
Proven experience as an Account Executive, or similar sales/customer service role
Knowledge of market research, sales and negotiating principles
Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
Excellent communication/presentation skills and ability to build relationships
Organizational and time-management skills
A business acumen
Enthusiastic and passionate
BSc or BA in business administration, sales or marketing
Numbers & Facts
Location
Newton, Massachusetts
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