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Account Executive, Worldwide Public Sector Healthcare & Life Sciences

Amazon.com Inc
  • Arlington, VA
    21 days ago

    Job Description

    As an Account Executive on the Healthcare & Life Sciences (HCLS) Scale team within Amazon Web Services (AWS), you will own a portfolio of 30-50 existing HCLS customers and drive growth through deeper services adoption, workload expansion, and new use-case development. Your customers span the healthcare ecosystem, including pharmaceutical and biotech companies, health technology organizations, healthcare providers, and payor/health plan organizations. Each is at a different stage of their cloud journey, and your job is to meet them where they are and accelerate what comes next.

    This is not a transactional sales role, nor is it a single-threaded enterprise engagement. You will operate as a strategic growth driver across a broad set of accounts, using data, signals, and customer insights to prioritize where to invest your time. You will identify expansion opportunities, build account-level growth strategies, and orchestrate internal resources to deliver outcomes that matter to your customers. Whether it is helping a pharma company modernize drug discovery pipelines, enabling a payor to leverage AI for claims automation, supporting a health tech company scaling on AWS, or working with a provider on clinical data interoperability, you will connect the dots between customer priorities and AWS capabilities.

    Healthcare and life sciences organizations are navigating significant transformation. Pharmaceutical companies are rethinking R&D and commercial operations through AI. Payors are under pressure to reduce administrative costs and improve member experience. Providers face margin compression and workforce challenges. Health technology companies are scaling platforms that serve all of these stakeholders. AWS is uniquely positioned with purpose-built services like Amazon Bedrock, Amazon HealthLake, and Amazon Connect to help these organizations modernize and innovate. You will be the catalyst for that transformation across your portfolio.

    Key job responsibilities

    Portfolio Growth and Revenue Execution

    • Own and grow a book of 30-50 HCLS accounts across pharmaceutical, health tech, provider, and payor verticals
    • Develop and execute account-level growth plans prioritized by revenue potential, adoption signals, and strategic opportunity
    • Meet or exceed quarterly and annual revenue targets while maintaining healthy pipeline coverage
    • Identify and qualify expansion opportunities including workload migration, application modernization, data and analytics, and AI/GenAI adoption
    • Use data-driven insights to prioritize time and resource allocation across your portfolio

    Customer Engagement and Relationship Development

    • Build trusted relationships with VP and C-level stakeholders across your accounts, including CIOs, CTOs, CDOs, and business unit leaders
    • Conduct discovery to understand customer priorities, technical challenges, and business outcomes, then map AWS capabilities to those needs
    • Translate cloud and AI capabilities into industry-relevant use cases across the HCLS ecosystem, from drug development and clinical trials to claims processing and patient engagement
    • Serve as the primary point of contact and relationship holder for your accounts, ensuring customer satisfaction and long-term partnership

    Deal Strategy and Sales Execution

    • Manage full sales cycles from pipeline generation through negotiation and close
    • Structure compelling business cases for multi-service engagements that align with customer budgets, procurement processes, and compliance requirements
    • Navigate healthcare-specific procurement dynamics including group purchasing, RFPs, contract vehicles, and regulatory considerations (HIPAA, GxP, HITRUST)
    • Maintain rigorous pipeline hygiene, accurate forecasting, and stage progression discipline in Salesforce

    Cross-Functional Orchestration

    • Quarterback Solutions Architects, Specialist Sales teams (AI/ML, Security, Analytics, Connect), Professional Services, and Partner resources to deliver comprehensive solutions
    • Collaborate with the partner ecosystem including systems integrators, ISVs, and channel partners to extend reach and accelerate customer outcomes

    Healthcare and Life Sciences Domain Expertise

    • Apply knowledge of HCLS industry dynamics, regulatory environments, and technology trends to inform account strategies
    • Understand the distinct priorities of each sub-vertical: pharma (R&D, manufacturing, commercial), health tech (platform scalability, data, compliance), providers (EHR modernization, clinical AI, operational efficiency), and payors (claims, member engagement, interoperability)
    • Represent AWS at HCLS industry events and contribute to customer-facing thought leadership

    About the team

    About the team

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    Numbers & Facts

    LocationArlington, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Adoptionunmatched
    • Amazon Web Services (AWS)unmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Biologyunmatched
    • Biotech and Pharmaceuticalunmatched
    • Budgetingunmatched
    • Business Caseunmatched
    • C-Level Managementunmatched
    • Claims Processingunmatched
    • Clinical Dataunmatched
    • Clinical Trialunmatched
    • Cloud Computingunmatched
    • Cost Controlunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Develop and Maintain Customersunmatched
    • Drug Developmentunmatched
    • Drug Discoveryunmatched
    • Ecosystemsunmatched
    • Establish Prioritiesunmatched
    • Exceeded Sales Goalunmatched
    • Executive Relationshipsunmatched
    • Financial Trend Analysisunmatched
    • Forecastingunmatched
    • Governmentunmatched
    • GxPunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Health Maintenanceunmatched
    • Health Planunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Interoperabilityunmatched
    • Manufacturingunmatched
    • Medical Record Systemunmatched
    • Mentoringunmatched
    • Negotiation Skillsunmatched
    • Organizational Development/Managementunmatched
    • Professional Servicesunmatched
    • Public Healthunmatched
    • Purchasing/Procurementunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Request for Proposals (RFP)unmatched
    • Research & Development (R&D)unmatched
    • Revenue Planningunmatched
    • Salesunmatched
    • Sales Cycleunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Sales Strategyunmatched
    • Salesforce.comunmatched
    • Security Analysisunmatched
    • Startupunmatched
    • System Integration (SI)unmatched
    • Team Playerunmatched
    • Technical Supportunmatched
    • Thought Leadershipunmatched
    • Use Casesunmatched

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