Account Growth Manager

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):
Shift 1 (United States of America)

Job Description:

Salary: $ 65,353.60 - $95,825.60

Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location

Vitalant is currently seeking a full-time Account Growth Manager to support our Donor Recruitment team. This teammate is responsible for achieving assigned annual and monthly blood drive booking targets by managing existing accounts, pursuing leads and determined the viability of new blood drive opportunities.

The Account Growth Manager will collaborate closely with Donor Recruitment, Planning & Scheduling, and operational leadership to ensure productive blood drives are secured and successfully executed to meet established collection goals.

What to Expect

Key Responsibilities

Secure and schedule productive blood drives that meet predetermined booking goals

Manage outreach to existing, warm, and cold accounts to develop new donor resources

Engage and motivate blood drive coordinators to ensure successful execution

Reactivate lapsed accounts by effectively communicating blood drive benefits

Maintain accurate account information and track all outreach activity in designated systems

Collaborate with Planning & Scheduling to optimize the blood drive production calendar

Support booking efforts during critical periods and high-need seasons

Identify regions requiring additional booking support and provide targeted account strategies

Ensure smooth internal and external handoff from scheduled blood drive to execution

Build and maintain strong internal and external relationships

Follow established sales and recruitment processes while ensuring compliance with internal SOPs and external regulations

Schedule: Hybrid M-F 8-5 pm.

Travel: Local travel required; must provide own vehicle.

This is a Hybrid position with some travel out of State 10%-15%

To help you stay energized, engaged, and inspired, we offer a full range of benefits for you and your dependents.

They include:

Medical, dental, and vision insurance at affordable premiums

Employee Assistance Program

401(k) retirement savings plan + 5% company match

Free basic life and AD&D insurance

Free short- and long-term disability insurance

HSA and FSA options

Paid time off

Many other employee perks and programs

We're looking for someone who has:

Bachelor's degree or equivalent combination of education and experience required

Valid in-state driver's license required

Three years of related experience required

CRM experience preferred

Demonstrated successful sales skills

The role is open to candidates located in SD, MT, and WA and has been posted in all three states.

Location:
2209 West Omaha Rapid City, SD 57702

Job Category:
Sales / Community Outreach

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.