CompanyTSMC North America
LocationUSA-California
Career AreaBusiness Development
Employment TypeRegular
PostedMay 08 2026
Overview of RoleWe are looking for a highly skilled and experienced Account Manager who will be responsible for managing specific strategic customer accounts ensuring their complex requirements are met and driving satisfaction through deep technical engagement and proactive program management. The ideal candidate will have a profound understanding of advanced semiconductor technology exceptional cross-functional leadership skills and a proven ability to nurture client relationships to achieve business objectives and drive advanced node adoption.
Responsibilities • Manage assigned strategic customer accounts to achieve and exceed revenue and advanced node adoption targets. • Work to optimize pricing strategies and manage YoY rate discussions ensuring alignment with customer and corporate strategy. • Drive customer satisfaction through proactive engagement expert issue resolution and strategic program management including crisis situations. • Identify and develop new business opportunities within existing accounts particularly for advanced technologies and NPIs and support high-value new client acquisition. • Ensure accurate and strategic sales forecasting for managed accounts reflecting market insights and customer roadmaps. • Collaborate extensively with internal teams e.g. FTS FAE RD CSV Operations to align on business strategies facilitate successful NPI bring-up optimize capacity allocation and improve overall account management processes and efficiency. • Lead technical and commercial engagement for advanced process nodes from early R&D involvement through successful production ramping. • Develop and sustain strong executive-level relationships understanding customer roadmaps strategic objectives and organizational dynamics to proactively align TSMC\s capabilities. • The role includes significant domestic and international business travel as required.
Key Performance Indicators • Accomplishment of annual ASP and wafer quantity targets for assigned accounts with a strong focus on advanced process node adoption and design wins. • Effectiveness in leading and delivering complex Engineering Technology services including successful process transfer activities and NPI ramp-ups for clients. • Successful management and resolution of critical customer issues and crisis situations resulting in improved customer satisfaction. • Accuracy of forecast allocation mix performance for managed accounts reflecting deep understanding of customer requirements and market trends. • Quality and quantity of ordersbookings from assigned strategic customers demonstrating sustained growth and new business acquisition. • Annual Customer Satisfaction Rating for managed accounts including improved QBR performance.
Requirements • Education Masters degree in Electrical Engineering EE Materials Science and Engineering or a related technical field is highly preferred MBA is a plus. Minimum of a BS degree in a relevant technical discipline. • Experience 12 years of progressive experience in the semiconductor industry with a significant track record in customer-facing business management preferably in a strategic account management technical program management or customer service program management capacity within a foundry or IDM environment. • Technical Depth Knowledge of semiconductor manufacturing processes advanced process nodes e.g. N7 N10 N14 N28 N45 and beyond and a demonstrated ability to engage technically with customers on complex design NPI and production challenges. Experience with specific technologies like CoWoS is a strong asset. • Relationship & Influence Proven ability to develop and maintain strong executive-level relationships with key stakeholders both internally and externally understanding customer politics and influencing strategic decisions. • Program Management Skills Demonstrable program management skills to lead complex initiatives prioritize resources and drive cross-functional teams to resolve critical issues and achieve strategic objectives. • Business Acumen Strong negotiation problem-solving and a proactive customer-centric approach coupled with strong business acumen for pricing forecasting and strategic account growth. • Results-Oriented Ability to perform effectively under pressure manage crises and consistently deliver outstanding results and drive customer satisfaction. • Strategic Opportunity Identification Proactive ability to identify and pursue new opportunities within existing accounts for advanced technologies and support the team in developing new client relationships where TSMC is not currently represented. • Cross-functional Collaboration Ability to work effectively with internal departments e.g. RD FAE CSV Operations to ensure adequate capacity allocation for major accounts and facilitate successful ramp-to-volume yields and cycle time. • Forecasting Expertise Ability to generate accurate and strategic forecasts based on a deep understanding of customer requirements market insights and advanced technology roadmaps. • Industry Leadership Current with cutting-edge semiconductor trends market insights and displays intellectual curiosity with experience managing a diverse portfolio of customers e.g. mobile networking infrastructure.
Company Description As a trusted technology and capacity provider TSMC is driven by the desire to be • The worlds leading dedicated semiconductor foundry. • The technology leader with a strong reputation for manufacturing excellence. • Advancing semiconductor manufacturing innovations to enable the future of technology. TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the worlds leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industrys leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia Europe and North America TSMC serves as a committed corporate citizen around the world. In North America TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3DIC technologies and optimal manufacturing capacity.
Diversity StatementTSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information or any other characteristic protected by applicable law.TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process please feel free to notify us at G_ACCOMMODATIONSTSMC.COM. TSMC confirms to all applicants its commitment to meet TSMCs obligations under applicable employment law. Reasonable accommodations will be arranged on a case-by-case basis.
Pay Transparency Benefits statementAt TSMC your base pay is only part of your overall total compensation package. At the time of this posting this role typically pays a base salary between 129500 and 190000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual\s skills qualifications education experience and the position level and location.
TSMCs total compensation package consists of market competitive pay allowances bonuses and comprehensive benefits. We also offer extensive development opportunities and programs.