Account Manager / Area ManagerFacilities360 | Field-based
We’re looking for a hands-on Account Manager / Area Manager who owns their buildings, their people, and their customers — end to end.
You’ll be the person who makes sure every assigned site is staffed, cleaned, inspected, and taken care of. If something goes wrong, you own the fix. If a customer needs something, you handle it. If an employee needs coaching, you give it.
What you’ll do
Lead your teamKeep people showing up on time, monitor clock-ins and clock-outs, find coverage when someone calls off, train new hires, and address performance issues before they grow.
Inspect every buildingVisit your sites regularly, confirm cleaning meets Facilities360 standards, photograph issues, and follow up until they’re fixed — no open problems left hanging.
Keep customers happyStay in regular contact, respond quickly to complaints and concerns, and escalate serious issues to management right away.
Manage supplies and equipmentMake sure each building has what it needs, check equipment, report what’s broken or missing, and cut unnecessary waste.
Protect the schedule and the budgetReview schedules, verify hours, watch overtime, flag missing punches or wrong hours, and keep staffing within budget.
Report what mattersCall-offs, complaints, inspection updates, and major problems get reported the same day. Every week you’ll submit a clear update covering inspections, customer follow-ups, performance, and supplies.
What we expect
- No building left without coverage
- No customer complaint ignored
- No cleaning issue left unresolved
- No unauthorized overtime
- Professional communication, always
- Real ownership of your assigned locations
Who thrives here
You’re organized, direct, and comfortable in the field. You’ve managed people before (janitorial, facilities, or multi-site operations is a plus). You don’t wait to be told — you notice problems and close them out.
Facilities360 — Every Building. Every Employee. Every Customer.