Account Manager / Business Development

Account Manager / Business Development

About the Role

We are looking for a results-driven professional responsible for identifying and developing new business opportunities, acquiring new clients, and managing long-term relationships with existing accounts. This role combines business development, sales, client relationship management, and account growth, ensuring that clients receive continuous support from the initial commercial approach through the ongoing delivery of services.

Responsibilities

• Identify and prospect potential new clients through different channels, including LinkedIn, referrals, networking, cold outreach, market research, and other commercial strategies.
• Generate and develop new business opportunities.
• Contact decision-makers and establish relationships with HR, Talent Acquisition, Procurement, Operations, and business leaders.
• Schedule and conduct introductory and commercial meetings with potential clients.
• Understand each client's business needs and identify opportunities where the company can provide solutions.
• Present the company's services, capabilities, and value proposition.
• Prepare commercial proposals, presentations, and service offers.
• Negotiate commercial terms, pricing, and service conditions.
• Follow up consistently with prospects throughout the sales process.
• Maintain an active and healthy sales pipeline.
• Convert qualified prospects into new clients.
• Manage the relationship with assigned clients after the account is opened.
• Act as the primary point of contact between the client and the company.
• Develop strong, long-term relationships with key stakeholders.
• Conduct regular follow-up meetings with clients.
• Understand client expectations, priorities, challenges, and upcoming needs.
• Ensure that client requests are communicated internally and handled appropriately.
• Coordinate with Recruitment, Operations, Finance, and other internal teams to ensure successful service delivery.
• Monitor client satisfaction and proactively address potential issues.
• Follow up on open positions, projects, recruitment needs, or services requested by the client.
• Provide updates and reports to clients when required.
• Identify opportunities to increase business within existing accounts.
• Develop strategies to expand services with current clients.
• Identify opportunities for additional positions, departments, countries, projects, or service lines.
• Promote cross-selling and upselling opportunities.
• Maintain continuous communication with clients even when there are no active requirements.
• Strengthen relationships with multiple decision-makers within each account.
• Reactivate inactive or low-activity clients when appropriate.
• Maintain accurate information regarding prospects, opportunities, clients, and commercial activities in the CRM or company systems.
• Track client meetings, follow-ups, proposals, and business opportunities.
• Maintain updated sales pipeline information.
• Monitor key commercial and account management KPIs.
• Prepare periodic reports regarding new opportunities, active clients, account activity, and potential business.

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, Human Resources, or a related field.
• Previous experience in Account Management, Business Development, Sales, or Client Relationship Management.
• Experience in recruitment, staffing, outsourcing, consulting, technology services, or B2B services is highly desirable.
• Strong business development and negotiation skills.
• Ability to identify and develop new commercial opportunities.
• Excellent communication and presentation skills.
• Strong relationship-building abilities.
• Ability to manage multiple clients and commercial opportunities simultaneously.
• Results-oriented and proactive mindset.
• Strong organizational and follow-up skills.
• Experience using CRM systems, LinkedIn, and other prospecting tools is preferred.

Preferred Qualifications (if any)

• Optional skill or experience.
• Nice-to-have software knowledge or industry experience.

Salary & Benefits (Optional)

[County the pay range if available]

[Highlight benefits: e.g., health coverage, training, hybrid work, etc.]

Who We Are

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We’re a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters. Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact? We’re always looking for talented individuals who are ready to make a difference.

• Explore opportunities
• Grow your career
• Be part of something global
• Your future starts here