Account Manager – Corporate
Company: AO Swag
Location: Hybrid – Coppell, TX
Employment Type: Full-Time
Compensation: $50,000.00 + plus Bonus and Commission Opportunities
About AO Swag
AO Swag is a leading provider of online company stores, branded merchandise, promotional products, and on-demand fulfillment solutions. We partner with corporations, colleges and universities, Greek organizations, and K-12 schools to create customized merchandise programs without inventory requirements while delivering industry-leading turnaround times.
As we continue to grow our business, we are looking for talented, motivated individuals who bring a positive attitude, strong work ethic, and a passion for delivering exceptional customer experiences. If you enjoy building relationships, driving sales, and working in a fast-paced environment, this could be a great opportunity for you!
About the Role
We are seeking a results-driven Account Manager – Corporate to join the AO Swag team.
The Account Manager is responsible for the growth and ongoing management of an assigned portfolio of corporate accounts. This role focuses on developing and executing strategic account plans to increase sales, revenue, margins, and overall profitability while delivering exceptional customer service.
The Account Manager serves as the primary point of contact for assigned clients, building and maintaining strong business relationships through proactive communication, account development, issue resolution, and ongoing support. This position requires the ability to identify new business opportunities within existing accounts, understand customer needs, and develop customized merchandise solutions that drive business growth.
The ideal candidate is sales-driven, relationship-focused, highly organized, and comfortable managing multiple accounts and projects. Success in this role requires strong communication, strategic thinking, analytical, and problem-solving skills, along with the ability to collaborate across departments to ensure an outstanding client experience.
Required Skills & Qualifications
- 2+ years of account management, sales, or customer service experience.
- 3+ years of Microsoft Excel experience.
- Intermediate proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Strong customer service and client outreach skills.
- Advanced relationship-building skills and the ability to influence and develop business relationships.
- Excellent verbal, written, and presentation skills.
- Strong organizational, analytical, and problem-solving abilities.
- Demonstrated time management skills and exceptional attention to detail.
- Ability to analyze sales performance, identify trends, and recognize opportunities for account growth.
- Strong business acumen with an understanding of sales, margins, and profitability.
- Ability to manage multiple accounts, projects, and priorities in a fast-paced environment.
- Self-motivated, results-oriented, and driven to achieve sales and business objectives.
Responsibilities
- Account Management & Client Relationships: Manage and grow an assigned portfolio of corporate accounts by building strong client relationships, serving as the primary point of contact, and providing exceptional customer service and ongoing account support.
- Sales & Account Growth: Develop and execute strategies to increase account revenue, sales, margins, and profitability. Identify new business opportunities, recommend products and services, and monitor account performance to achieve growth objectives.
- Merchandise & Custom Orders: Oversee product assortments and merchandise programs, including researching products, coordinating sourcing, obtaining quotes, managing custom orders, and ensuring timely execution.
- Online Store Management: Oversee the launch and ongoing management of online company stores, ensuring accurate product information, website content, pricing, promotions, and overall presentation.
- Marketing & Promotional Initiatives: Collaborate with the Marketing team to develop and execute promotions, special events, advertising campaigns, and customized merchandise initiatives that support client engagement and sales growth.
- Cross-Department Collaboration & Continuous Improvement: Partner with Sales, Production, Purchasing, Marketing, and Customer Service to coordinate projects, resolve issues, improve operational efficiencies, and stay informed on industry trends, products, and business strategies.
Job Type:Full-Time
Compensation:$50,000.00 + plus Bonus and Commission Opportunities
Benefits:
- 401(k)
- Dental Insurance
- Employee Assistance Program
- Employee Discount