Job Description
Job Function:
Sales
The role:
What we need to see from you:
Account Manager Farmer
Are you passionate about building strategic customer relationships and turning them into sustainable growth opportunities?
Do you enjoy identifying new needs within existing accounts and connecting them with Microsoft Azure, Microsoft 365, and Data & AI solutions and services?
If so, this role could be for you.
At SoftwareOne, we are looking for an Account Manager Farmer for Puerto Rico, responsible for managing, developing, and growing a portfolio of existing enterprise customers. Your mission will be to strengthen relationships with assigned accounts, understand their business and technology priorities, and identify opportunities to position services and solutions across the Microsoft ecosystem, with a particular focus on Azure, Microsoft 365, and Data & AI. You will play a key role in driving account growth and development through upselling, cross-selling, renewals, and service expansion strategies. You will work closely with specialists, presales teams, architects, and delivery teams to build value propositions aligned with each customer's challenges and business objectives.
What you will do:
- Manage and develop a portfolio of enterprise customers in Puerto Rico, building long-term relationships with decision-makers, IT leaders, and business stakeholders.
- Identify and develop growth opportunities within assigned accounts through upselling, cross-selling, renewals, and service expansion strategies.
- Position Microsoft solutions and services, primarily Azure, Microsoft 365, and Data & AI, connecting customer needs and priorities with SoftwareOne's capabilities and services.
- Manage the end-to-end consultative sales cycle, from opportunity identification and qualification to value proposition development, negotiation, closing, and commercial follow-up.
- Collaborate with presales teams, specialists, architects, and delivery teams to develop competitive proposals, ensure a smooth handover of opportunities, and enhance the customer experience.
- Experience in consultative sales and enterprise account management, building long-term strategic relationships and driving growth through upselling, cross-selling, renewals, and service expansion.
- Sales experience with Microsoft solutions and services, particularly Azure, Microsoft 365, and Data & AI, with knowledge of Cloud, Modern Work, migration and modernization, data, analytics, artificial intelligence, and managed services.
- Ability to understand business needs and translate them into commercial opportunities, developing value propositions and engaging effectively with decision-makers, IT leaders, and key stakeholders.
- Experience managing the end-to-end sales cycle, including pipeline development and qualification, forecasting, CRM management, commercial proposals, negotiation, and closing, while collaborating with presales teams, specialists, architects, and delivery teams.
- Advanced English proficiency, with excellent communication, negotiation, and influencing skills, a customer-focused mindset, and a strong results orientation. Relevant Microsoft certifications or accreditations, particularly in Azure, Microsoft 365, and Data & AI, are considered a plus.
Why join our team?:
At SoftwareOne, you become part of a global organization that champions growth, innovation, and meaningful impact. Here, your development and well-being truly matter. These five key benefits reflect what sets us apart:
- Comprehensive health and well-being.
- Continuous learning and career development.
- Performance-based incentives and employee share participation.
- Flexible and hybrid work models.
- Engagement in global projects.
Why SoftwareOne?:
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
Job Family
Provides assistance and technical guidance to client end-users to ensure the smooth functioning of information technology systems. Address and resolve issues related to hardware, software, networks, and other IT components. Respond to user queries, troubleshooting problems, and providing timely solutions to technical issues. Includes tasks such as resolving software glitches, assisting with hardware malfunctions, configuring devices, and offering guidance on IT best practices.
Career Level
• Requires in-depth knowledge and experience
• Uses best practices and knowledge of internal or external business issues to improve products or services
• Solves new and complex problems
• Works independently, receives minimal guidance
• Acts as a resource for colleagues with less experience
• May lead projects
Numbers & Facts
| Location | Guaynabo |
Skills
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