As a Benefits Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. This role is vital in the overall support of the department in a fast-paced, detail-oriented role. At our agency, we offer a comprehensive benefits package to help attract & retain employees.
Duties:
Manages overall relationship with clients ensuring retention of the book of business and high satisfaction
Markets renewals and new business
Selects markets for solicitation
Analyzes market proposals for verification of benefits, premiums, and competitiveness
Assists the broker in the design and preparation of marketing and presentation materials
Meets with clients for proposal delivery or open enrollment meetings and explanation as needed or directed by the broker
Assists clients with changes, questions, and billing and claim issues
Ideal Candidate Possess:
As an Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. This role is vital in the overall support of the department in a fast-paced, detail-oriented role. At our agency, we offer a comprehensive benefits package to help attract & retain employees.
Employee Benefits account management experience and knowledge of standard lines of insurance
Excellent oral & written English communication
Professionalism
Highly proficient in computer applications and Microsoft Office software, with a strong emphasis on Microsoft Excel
Ability to work independently and within a team with a strong sense of urgency to meet established goals
Excellent organizational skills
Numbers & Facts
Location
Memphis, Tennessee
Skills
Bid Analysisunmatched
Billingunmatched
Brokerageunmatched
Compensation and Benefitsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Employee Retentionunmatched
English Languageunmatched
Market Analysisunmatched
Marketing Presentationunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Sales Managementunmatched
Writing Skillsunmatched
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