Job Title: Account Manager - Customer Service & Logistics |
Location: On-site Indianapolis, IN
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay Rate: $26 per hour
LHH is seeking an experienced Account Manager to join a dynamic team on the east side of Indianapolis. This is a temp-to-hire opportunity offering competitive pay and a stable weekday schedule.
Key Responsibilities:
• Manage customer accounts from order placement through delivery.
• Process orders, cancellations, and changes with accuracy and attention to detail.
• Verify inventory levels, shipment details, pricing, and delivery timelines.
• Communicate effectively with domestic and international customers via phone, email, and online chat.
• Address and resolve customer concerns with professionalism and urgency.
• Maintain detailed records of customer interactions, inquiries, and complaints.
• Collaborate with internal teams to ensure smooth order fulfillment and customer satisfaction.
• Assist with incoming calls, credit issues, and office coverage during holidays (excluding Thanksgiving and Christmas Day).
Required Skills & Qualifications:
• Minimum 3 years of professional customer service experience, ideally in logistics or distribution.
• Strong communication and problem-solving skills.
• Proficiency in ERP systems and general computer applications.
• Ability to manage multiple tasks and prioritize effectively.
• Associate degree or equivalent experience preferred.
• Experience in logistics or chemical distribution is a plus, but not required.
Equal Employment Opportunity Statement
LHH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic.
Benefits
As an LHH contractor, you may be eligible for benefits including medical, dental, vision, life insurance, shortterm disability, and a 401(k) plan. Benefit offerings may vary based on assignment length and eligibility requirements.
Pay Details: $26.00 per hour
Search managed by: Melanie Lake
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: