Account Manager

Aire-Master is a market leader in the Scent Marketing & Odor Control industry. We are looking for a motived individual who wants to be part of our team as an Account Manager!

As an Account Manager with Aire-Master, you will build and service your own route and customer base. You will visit local businesses and explain how Scent Marketing can improve their customer experience through the power of fragrance to establish new customers. We have solutions for all facility types and all budgets, allowing for a broad customer base. You will also have the responsibility of organizing and completing the route you build every week, specific customer requests, and new installations.

We will give you the tools and training to make on-site decisions pertaining to sales and customer satisfaction with the guidance of our Operations Manager.

Candidates must have a good driving record, strong work ethics and integrity. Prior experience in route service/sales is preferred, but not necessary. We will train the right individual who has the desire to learn and grow.

Job Responsibilities

Responsibilities of the Account Manager include:

• Visiting local businesses to sell our Scent Marketing services by cold-calling, going door-to-door
• Overcoming objections and obstacles to close a sale
• Ability to understand our product and demonstrate that to the customer by using “consultive sales” methods
• Ability to build and manage a sales channel ensuring a timely and successful progression from prospect to close
• Adhere to company requirements for meeting a complete sale
• Maintain and track sales activity
• Assist with new installations and closing new customer accounts
• Organize the weekly service route and stock your vehicle with needed supplies
• Operate company provided vehicle safely, efficiently and in accordance with all applicable motor vehicle laws and company policies and procedures.
• Perform on-site service to the customers within the service route
• Meet with decision makers at each location to establish and maintain strong business relationships
• Assess existing customer’s needs for opportunities to up sell
• Establish and maintain excellent relationships with customers
• Adhere to uniform and grooming policy as defined within company policy.

Knowledge, Skills & Abilities

We aim for 100% customer satisfaction and retention, and our technicians are the driving force behind that goal. You must be entirely committed to excellence in customer service, be a great relationship manager with flawless work ethics and an inherent passion for a job well done. Our customers look forward to each service event because of the business relationship our technicians have built with them.

Additional requirements for the role include:

• Excellent written and verbal skills
• Proficiency with computers, text editing and mobile devices
• Strong time management and organizational capabilities
• Excellent driving and route mapping skills
• Good physical shape capable of exerting continuous effort, climb on step ladder and carry 15 lbs.
• Self-motivated and driven to increase knowledge of Aire-Master products and share that knowledge with customers
• Ability to comply with workplace conduct standards
• Valid Class C driver’s license issued within the state of workplace with a history of no more than one moving violation, no suspensions or not at fault accidents within the last three years, and no DUI/DWI within the past seven years
• Must be at least 21 years of age
• Ability to pass a background check, MVR check and drug test
• Bilingual skills are a plus

Education & Experience

• High school diploma; some college or a college degree is a plus
• Minimum 3 years’ work experience of which at least 1 year in customer service, sales and/or entrepreneurial and 1 year in route sales and/or delivery
• Prior experience in B2B sales, specifically in-person cold-calling a plus

Salary: $72,000.00 annual salary if monthly goals are reached, every month. Guaranteed $54,000.00 annual starting base salary, as well as bonus incentives for exceeding monthly and year-end sales quotas. Dollar-for-dollar sales commission, plus 5% residual bonus on all customers serviced.

Schedule: Monday to Friday

Benefits

• Paid holidays
• 401(k) with generous paid time off after a year.
• Company vehicle and devices provided.
• Base salary, dollar-for-dollar sales commission, plus 5% residual on all customers serviced for the life of the customer while employed

Aire-Master provides scent marketing and odor control services! We make places smell great!