Account Manager

Are you a proactive, results-driven professional who thrives in a fast-paced, performance-focused environment? You bring a powerful blend of initiative, precision, and accountability to the table. You’re analytical yet adaptable — someone who confidently builds relationships while managing the details that drive execution. If you love solving problems, pushing boundaries, and turning challenges into wins, you’ll fit right in at C.A.T. Global Memphis.

C.A.T. Global is a fast-growing leader in logistics and supply chain solutions. At our Memphis office, you won’t be just a number — you’ll be part of a tight-knit, high-performing team with clear goals, mentorship, and real opportunities for advancement. We reward initiative, celebrate wins, and invest in our people. With competitive pay, full benefits, and a team culture that values ownership and hustle, this is a place where you can build a career — not just a job.

As an Account Manager, your mission is to manage and grow customer accounts, drive profitability, and deliver an exceptional client experience. Key responsibilities include:

· Build and transfer shipments into our TMS (Mastery) accurately and efficiently

· Serve as the primary contact for your customers — a trusted consultant, advocate, and problem solver

· Proactively communicate with customers to provide updates, anticipate issues, and ensure high satisfaction

· Grow revenue within your customer base by identifying and developing new business opportunities

· Identify key decision-makers within customer organizations to uncover opportunities, influence freight award decisions, and strengthen long-term partnerships

· Collaborate with Sales and Operations teams to evaluate pricing and improve gross margin (target: 20%+)

· Assist with bids and rate setting to win and retain profitable freight

· Maintain accurate data and documentation within our systems to ensure smooth execution and accountability

· Represent C.A.T. Global’s mission and values, attending weekly team meetings and contributing to team success

Requirements:

· Excellent written and verbal communication skills

· 1–5 years of experience in 3PL or transportation brokerage

· Bachelor’s degree in business, logistics, or a related field

· Preferred experience in direct sales or deadline-driven environments

· Strong sense of urgency and accountability

Skills & Expertise:

· Motivated by performance-based compensation and earning potential

· Strong at building rapport and managing client relationships

· Negotiation-savvy with a high sense of urgency

· Detail-oriented with the ability to multi-task in a fast-moving environment

· Team-oriented, with a continuous improvement mindset

Benefits:

· Competitive base salary plus performance-based commission

· Medical, dental, and vision insurance

· 401(k) with company match

· Paid time off, including sick days and holidays

· Opportunities for advancement and professional development