Amazon.com Inc logo

Account Manager, National Security

Amazon.com Inc
  • Herndon, VA
    2 days ago

    Job Description

    Account Manager (AM) supporting a strategic Artificial Intelligence program for the Intelligence Community. The AM leads a cross-functional team of AWS professionals spanning Solutions Architecture, Enterprise Support, and Professional Services to deliver cloud computing and AI solutions to mission-critical national security customers. This role requires a balance of technical leadership with senior executives, deep expertise in Cloud Computing and Artificial Intelligence, and the ability to translate complex mission requirements into scalable cloud-native solutions. The AM drives strategic account growth, manages the full customer lifecycle, and serves as the primary point of contact for executive stakeholders. Strong problem-solving, communication, and relationship management skills are essential, along with the ability to navigate the unique procurement and security requirements of the Intelligence Community.

    This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.

    Key job responsibilities

    Serve as the primary point of contact and trusted advisor for senior Intelligence Community executives, developing and executing strategic account plans that align AWS cloud and AI capabilities with customer mission objectives. Lead a cross-functional AWS team-including Solutions Architects, Professional Services, and Enterprise Support-to deliver integrated, mission-focused solutions. Translate complex IC requirements into scalable cloud-native and AI-driven architectures that meet stringent security and compliance standards. Build and maintain executive-level relationships with program managers, technical directors, and contracting officers through regular business reviews and strategic planning sessions. Drive revenue growth by managing a robust pipeline across AI, cloud migration, and mission modernization, while navigating IC-specific procurement vehicles such as IDIQs, task orders, and OTAs. Collaborate with partners to develop joint go-to-market strategies and proposals. Track key account metrics including revenue attainment, pipeline health, and customer adoption, ensuring accurate forecasting and SFDC hygiene. Contribute to organizational best practices by documenting strategic frameworks for IC account management.

    About the team

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    Numbers & Facts

    LocationHerndon, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Programming Languagesunmatched
    • Best Practicesunmatched
    • Business Strategyunmatched
    • Cloud Computingunmatched
    • Community Programsunmatched
    • Computer Servicesunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Documentationunmatched
    • Executive Relationshipsunmatched
    • Forecastingunmatched
    • Integrated Circuits (ICs)unmatched
    • Intelligence Communityunmatched
    • Market Entry Strategyunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Problem Solving Skillsunmatched
    • Professional Servicesunmatched
    • Project/Program Managementunmatched
    • Purchasing/Procurementunmatched
    • Regulatory Complianceunmatched
    • Relationship Managementunmatched
    • Revenue Growthunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Security Clearanceunmatched
    • Startupunmatched
    • Strategic Accountsunmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Top Secret Clearanceunmatched
    • United States Citizenunmatched

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