Account manager [Position filled]

Ce poste a été pourvu. Consultez nos autres offres sur notre page carrière ! About Darwin We''re on a mission to revolutionize biodiversity impact assessment. Our cutting-edge platform helps businesses measure and manage their biodiversity footprint, integrating seamlessly into ESG compliance tools and carbon accounting platforms via API. The Opportunity With CSRD regulation now mandatory, we''re experiencing explosive demand. We''ve secured pre-seed funding and are working with leading consulting firms (Deloitte, KPMG, Carbone4, B&L Evolution, Utopies) and major organisations (Bouygues, Eurazeo). What''s next? We''re scaling our platform features and commercial reach throughout 2026-2027 to capture the regulatory wave. The Team You''ll join our commercial team working closely with leadership: Aurore (CEO) - Go-to-market strategy & sales leadership Cyprien (CPTO) - Product, engineering & GTM Antoine (CSO) - Science & biodiversity expertise The Role As an Account Manager, you''ll be responsible for nurturing and growing relationships with our existing clients. You''ll ensure customer success, drive renewals, and identify expansion opportunities. Your mission: Own the client relationship post-sale: onboarding, training, and ongoing support Drive customer success: ensure clients achieve their biodiversity assessment goals Manage renewals and identify upsell/cross-sell opportunities Gather and relay feedback to product team to improve the platform Build long-term partnerships with sustainability teams at consulting firms and corporates Monitor client health and proactively address any issues Example activities: Client onboarding - Guide new clients through platform setup and training Quarterly business reviews - Present value delivered and discuss roadmap Feature adoption - Help clients leverage new capabilities (GHG module, AI insights) Renewals management - Ensure high retention and identify growth opportunities What We Were Looking For 2-4 years experience in Account Management or Customer Success, ideally in B2B SaaS Strong relationship-building skills and client-facing experience Excellent communication skills in French and English Ability to understand technical products and translate them for business users Proactive problem-solver with attention to detail Interest in sustainability/ESG is a plus What We Offered Competitive salary + bonus structure Founding equity package (ESOP) Remote flexibility with Paris office access Mission-driven work in biodiversity preservation Ce poste est pourvu, mais nous recrutons d''autres profils ! Consultez notre page carrière.