Our client is a high-growth, venture-backed robotics company deploying advanced automation solutions across sectors including life sciences, semiconductor, and industrial environments.
Operating within a founder-led, customer-centric model, the business partners closely with clients to deliver complex, high-impact deployments with long-term ownership and visibility.
This role sits at the heart of that motion.
This is a hybrid Solutions Architect / Customer Success position responsible for owning customer engagements end-to-end—from pre-sale through deployment and post-launch success.
You will serve as the primary point of accountability for client outcomes, translating real-world workflows into deployable automation solutions and ensuring successful execution in the field.
This is a highly visible, client-facing role requiring adaptability across diverse environments, from warehouse operations to highly regulated facilities.
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