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Account Manager

LandCare

Santa Rosa, CA

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JOB DETAILS
SALARY
$78,000–$90,000 Per Year
SKILLS
Business Development, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Leadership, Needs Assessment, Networking Events, Organizational Development/Management, Problem Solving Skills, Production Management, Property Maintenance, Proposal Writing, Sales Management, Sales Prospecting, Time Management
LOCATION
Santa Rosa, CA
POSTED
Today
THE POSITION

This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customerdevelopment, and new networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention
  • Drive customer satisfaction and retention by understanding the individual needs of our customers
  • Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
  • Promote high standards for customer service, safety, and LandCare's culture and core values in a positive team environment
  • Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
  • Maintain LandCare's Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
  • Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately priced
New Business Development
  • Identify new business opportunities by cultivating and maintaining business relationships with existing customers
  • Actively prospect for potential clients and pursue new business relationships
  • Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Benefits

BENEFITS

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:
• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $78,000-$90,000 (commensurate with experience).

About the Company

L

LandCare

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