Account Manager - St. Augustine

Benefits

Dental insurance Health insurance Paid time off Vision insurance

Position Summary

Responsible for managing client relationships and overseeing the service delivery of projects. This role involves ensuring client satisfaction handling project scopes and contracts coordinating between clients and internal teams and driving service excellence in service operations.

Essential Functions

• Monthly progress billings and AR follow-up
• Customer relations management
• Project schedule review and management
• Management of project budget and procurement
• Submittal process management
• PO and subcontract management
• Project planning and communication with project team
• Monthly forecasting of projects > 100k
• Assist with contract review process
• Pricing and tracking of CORs
• Project closeout requirements

Additional Job-Related Duties

• Comply with federal and state law regulations and all Company rules
• Participate in online and in-person training and other educational opportunities to develop knowledge, skills, and abilities
• Any other job-related activities requested by immediate supervisor

Education and Experience Requirements

High school diploma or equivalent required. Certification/education in HVAC, Plumbing, T&B, or other technical field preferred. Experience/education in accounting, customer service, or other related field preferred. Minimum of five (5) to seven (7) years of operational experience in an industrial setting preferred.

Physical Requirements

This position requires long hours sitting and using office equipment, including telephones and computers, and may also require some light lifting of files and materials and carrying checks, mail, and other documentation to different departments from time to time. The position may also involve some repetitive motions of the hands, wrists, and elbows.

Working Conditions

This position is normally performed in an office or jobsite office work environment which does not subject the employee to the elements. The noise level in the work environment is usually moderately quiet. This position may require a flexible schedule, periodic overtime, and overnight travel as needed.

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About W.W. Gay

For more than 60 years, W.W. Gay has been more than just a leader in mechanical contracting. We have been a place where hardworking professionals build lasting and fulfilling careers. Our success comes from people with integrity, strong character, and a team-first mindset, and we are looking for more individuals like you to join our growing team.

Many of our employees choose to stay with us through retirement, finding purpose and opportunity in every project. Whether your skills are in project management, preconstruction, administration, safety, or the trades, including plumbing, HVAC, and pipefitting, there is a path forward for you here.

What Sets Us Apart

• 24/7 HVAC and Plumbing Service
• Licensed in multiple states
• Financial stability and bonding capabilities of $100 million single project, $350 million aggregate
• Leadership within 9 office locations throughout Florida and Georgia
• Yearly Service Agreements and Preventative Maintenance
• Fleet of over 400 vehicles company-wide
• Crane and Construction Equipment bare and operated

At W.W. Gay, you will find stability, opportunity, and the chance to make an impact every day.

W.W. Gay is an Equal Opportunity Employer.