Account Manager – Service & Sales Focus Nick Romo State Farm Agency
Every interaction is an opportunity. Serve clients, drive results, and grow your career.
Nick Romo State Farm is seeking a motivated and customer-focused Account Manager who thrives in an environment where service and sales go hand in hand. In this role, you’ll help customers manage their insurance needs while identifying opportunities to expand coverage and strengthen their protection.
This is a fully licensed position (Property & Casualty and Life & Health). If you’re not yet licensed, we provide full support to help you get there.
What You’ll Do
Provide exceptional customer service through policy updates, renewals, and billing inquiries.
Conduct policy reviews and identify opportunities to cross-sell or upsell products.
Build long-term relationships that promote trust, retention, and referrals.
Handle customer issues and claims follow-up with professionalism and care.
Approach every service transaction as a sales opportunity to meet customer needs.
What You Bring
Excellent communication and interpersonal skills.
A service-first mindset with confidence in engaging in sales conversations.
Strong organizational skills and attention to detail.
Proven ability to meet or exceed sales goals (insurance experience preferred).
Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.
Why Join Nick Romo State Farm
Competitive base pay with commissions and bonuses.
Full licensing support and paid training.
Clear career growth opportunities within a high-performing team.
A supportive, professional environment that rewards initiative and success.
The chance to make an impact helping clients protect what matters most.
If you’re driven to provide outstanding service while growing your income through sales success, apply today to join Nick Romo State Farm.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.
Numbers & Facts
Location
Ithaca, NY
Job Type
Full-time
Skills
Billingunmatched
Communication Skillsunmatched
Cross-Sellingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Exceeded Sales Goalunmatched
Farm Managementunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Licensingunmatched
Organizational Skillsunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Sales Managementunmatched
Training/Teachingunmatched
Up-Sellingunmatched
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