ROLE DESCRIPTION: As Account Manager for Darryl Wakefield State Farm Agency, you are vital to our daily business operations and to our customers’ success. You help grow our agency through meaningful client relationships and by acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career while strengthening your community. As an attentive, sociable, and sales-minded professional, we are excited to have you on our team.
RESPONSIBILITIES:
Establish and maintain customer relationships through consistent follow-up as needed.
Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification.