Administrative Skills, Analysis Skills, Billing, Calendar Management, Communication Skills, Customer Service Management, Customer Support/Service, Detail Oriented, Farm Management, Insurance, Insurance Sales, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Promotional Programs, Sales Management, Team Player, Writing Skills
- 401(k) matching
- Competitive salary
- Paid time off
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a Licensed experienced qualified professional to join their winning team for the role of an Account Service Manager. We seek an experienced, energetic professional interested in helping our business retention through value-based conversations and servicing existing policy holders. If you have previous Insurance, Customer Service and or administrative experience with an energetic, goal-oriented remarkable customer service mindset then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Service existing policyholders' renewals and policy transactions.
- Schedule appointments, identify customer needs, and promote appropriate products and services.
- Conduct policy reviews and provide recommendations to customers.
- Problem solving ability: apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative
QUALIFICATIONS:
- Property & Casualty license must currently have or willingness to obtain.
- Life and Health license must have currently or willingness to obtain
- Customer Service Experience in insurance sales/service preferred or account management preferred.
- State Farm experience preferred
- Detail oriented.
- Excellent communication skills - written, verbal and listening.
- Ability to work in a team environment.
BENEFITS:
- Salary plus commission/bonus
- Paid time off
- Group Life Insurance Benefit
- 401k
- Short Term Disability
- Growth potential/Opportunity for advancement within my office
- Great work environment
- Opportunity for advancement
C
Carla Mccormick - State Farm Agent