Benefits:- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Account Manager – Chris Wing State Farm Agency
Position Overview
Chris Wing State Farm Agency is looking for a motivated, relationship-driven
Account Manager to join our team. In this role, you’ll help customers protect what matters most while contributing directly to the growth and success of our agency.
This is a great opportunity for someone who enjoys building relationships, solving problems, and having meaningful sales conversations. You’ll work with both existing customers and prospective customers to identify insurance needs, provide personalized recommendations, and create an excellent customer experience.
What You’ll Do
- Build and maintain strong customer relationships to improve retention, loyalty, and agency growth.
- Conduct proactive policy reviews to identify coverage needs, gaps, and opportunities for additional products and services.
- Educate customers on available insurance products and help them make informed coverage decisions.
- Recommend, explain, and sell appropriate insurance products to both warm and cold leads.
- Follow up with prospective and existing customers to uncover new sales opportunities.
- Take ownership of complex customer service situations and help drive them toward resolution.
- Collaborate with the agent and team members to ensure customers receive a consistent, high-quality experience.
- Work toward individual and agency sales, retention, and customer-service goals.
- Maintain accurate customer information and follow agency processes for documenting interactions and follow-up.
What We’re Looking For
- Previous insurance sales, account management, or customer-facing sales experience is preferred.
- Strong communication and interpersonal skills.
- A relationship-focused approach with the confidence to ask for the sale.
- Proven ability to work toward and achieve sales goals.
- Strong problem-solving skills and the ability to take ownership of customer needs.
- Organized, dependable, and comfortable managing multiple priorities.
- A positive, team-oriented attitude with a desire to learn and grow.
- Willingness to proactively contact customers and prospects and engage in sales conversations.
What Success Looks Like
Successful Account Managers build trust with customers while consistently identifying opportunities to better p