Account Manager

Abacus Service Corporation

Tucson, AZ

JOB DETAILS
SKILLS
Billing, Business Administration, CDL Driver's License, Candidate Screening, Communication Skills, Contract Requirements, Customer Relations, Customer Satisfaction, Data Analysis, Database Report Tools, Documentation, Government, Government Contracts, Government Regulations, Human Resources, Industry/Trade Analysis, Interviewing Skills, Leadership, Legal, Maintain Compliance, Metrics, Needs Assessment, Onboarding, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Public Administration, Purchasing/Procurement, Recruiting Strategy, Regulations, Regulatory Compliance, Risk, Safety Compliance, Sales Management, Service Level Agreement (SLA), Sourcing Strategy, Support Documentation, Time Management, United States Citizen, Workforce Planning
LOCATION
Tucson, AZ
POSTED
30+ days ago
Candidates Request Form
1Job TitleAccount Manager
2Client Company/Dept. NameCity of Tucson
3Address City NameTUCSONState NameAZ-ArizonaZip Code85701If others (Address) 
      
6Duration of the projectProject Start Date6/15/2026Project End Date1 Year  
7No. of Openings1No. of Maximum Submissions1 
8Job DescriptionAccount Manager – Government Recruitment Services
The Account Manager for Government Recruitment Services is responsible for managing and expanding relationships with government clients, ensuring the delivery of high-quality staffing solutions, and driving contract performance within the public sector. This role oversees full-cycle recruitment operations, client engagement, workforce compliance, and performance management while ensuring adherence to government regulations, labor laws, and contractual requirements.

Key Responsibilities
• Develop and maintain strong, long-term relationships with government clients, serving as the primary point of contact for all account-related matters.
• Collaborate with clients to understand workforce needs and develop tailored recruitment and staffing strategies aligned with agency objectives.
• Oversee end-to-end recruitment operations, including requisition intake, sourcing strategy, candidate screening, interview coordination, offer management, onboarding, and placement tracking.
• Ensure timely delivery of qualified candidates while maintaining required service levels, fill rates, and workforce continuity.
• Monitor assignment durations, workforce utilization, and compliance with contractual hour or placement limitations.
• Address performance issues and coordinate timely candidate replacements when necessary.
• Ensure compliance with federal, state, and local employment regulations, including the Affordable Care Act (ACA) and Fair Labor Standards Act (FLSA).
• Maintain accurate, audit-ready documentation supporting regulatory, contractual, and reporting requirements.
• Oversee staffing and compliance for safety-sensitive roles, including Commercial Driver's License (CDL) positions where applicable, ensuring adherence to relevant regulatory standards.
• Coordinate incident reporting, documentation, and risk-related matters in collaboration with client stakeholders.
• Prepare and deliver regular performance reports, including workforce metrics, compliance indicators, fill rates, retention data, and billing summaries.
• Provide strategic updates to senior leadership regarding account performance, client satisfaction, risks, and growth opportunities.
• Stay informed about industry trends, government hiring practices, labor law changes, and policy updates that may impact recruitment strategies.
• Identify opportunities for account growth and expansion within existing government partnerships.
9Skill set info• Bachelor's degree in Business Administration, Human Resources, Public Administration, or related field (or equivalent professional experience).
• Experience in staffing, workforce solutions, or recruitment account management.
• Demonstrated experience managing government, public sector, or highly regulated client accounts.
• Strong knowledge of full-cycle recruitment processes and workforce planning.
• Working knowledge of ACA, FLSA, and general employment compliance requirements.
• Experience managing performance metrics, service-level agreements, and reporting deliverables.
• Strong organizational skills with the ability to manage multiple assignments and deadlines simultaneously.
• Excellent communication, client engagement, and stakeholder management skills.
• Experience supporting federal, state, county, or municipal government agencies.
• Familiarity with government contracting regulations and public procurement processes.
• Experience overseeing safety-sensitive or CDL-regulated workforce programs.
• Knowledge of retirement system disclosure requirements in public sector environments.
• Background in high-volume or multi-department staffing programs.
• Advanced proficiency in workforce reporting and data analysis tools
10Education 
11Certifications (if required) 
12Documentation Required for submissionResume
13Work Hours 
   
15Work authorization requiredUS Citizen Only        
16Relocation is acceptedNo 
17Remote workNo
18Additional Notes if any 

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About the Company

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Abacus Service Corporation