Account Manager

Overview

Perform all duties and requirements associated with the ABM Account Manager position including but not limited to the items listed below.

•            Work hours Monday - Fridays 2:00pm - 10:30pm with weekends & additional hours as needed.

•            On-site management schedule may need to change periodically due to client request, project work, etc.

•            Schedule Team Members for weekend project work as needed.

•            Check in with Incyte site contact daily.

•            Manage all ABM Team Members including day staff.

•            Provide training to Team Members. Have all team Members sign off on training.

•            Check on and verify Project and non-SOW work has been completed to ABM & Incyte standards.

•            Visit Chadds Ford location minimum 1X monthly.

•            Provide to Incyte schedule project & floor work, Schedule 1 month, 3 month, 6 month and 1 year. Schedule to be flexible to meet customer needs.

•            Maintain shared file documenting floor and carpet cleaning.

•            Perform 2 cleaning inspections daily and enter into SITE.

•            Enter SWOP's min 5 weekly.

Responsibilities

•            Review with Team Members ABM monthly Safety Training provided by ABM Risk and Safety or District Manager. Have All Team Members sign off on training.

•            Review with Team Members ABM SOP's - 2 per month to be provided by Administrative Assistant or District Manager. Have all team Members sign off on SOP review.

•            Provide and ensure all Team members review and sign off on daily Moment for Safety.

•            Provide clear instruction to Team Members on assigned tasks, follow up to ensure task are completed.

•            Provide corrective action to Team Members as needed.

•            Ensure all SOW and project tasks are completed nightly.

•            Make sure all autonomous vacuums are launched and cleaning all floors. 1801 2nd, 3rd, 4th floors.  1709 odd floors 1 night even floors the next night, alternating each night.

•            Notify Incyte site contact when consumable supplies need to be ordered.

•            Order and restock cleaning supplies, chemicals and equipment.

•            Maintain all equipment in operating condition. Schedule maintenance & repair as needed.

•            Provide daily reports to Incyte and ABM district manager on project and non-SOW work completed.  Include upcoming projects and timeframe for completion.

•            Complete project and non-SOW work on time.

Qualifications

• Minimum of 3 + years of experience in the janitorial services space
• Ability to manage a team
• Pro-active and able to identify problems.