Benefits:- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of three. Before becoming a State Farm agent, I was an Agent Aspirant in my mom's agency, where I developed a passion for helping customers and building a successful team. I'm a UCLA graduate, love dogs, movies, and trying new restaurants, and I'm proud to be married to a veteran.
Giving back is important to our agency. Each quarter, our team volunteers with different organizations throughout the community, and we enjoy finding ways to make a positive impact beyond the office.
Our agency offers health benefits, a 401(k), PTO, paid holidays, licensing reimbursement, office snacks, and a 3:00 PM finish every Friday, along with a strong commitment to work-life balance. We believe in rewarding hard work while creating a fun and supportive environment.
Our culture is fun, accountable, and driven to win. I'm looking for someone who is coachable, positive, and enjoys being part of a team. If you're motivated, have a great attitude, and want to grow with a team that's passionate about helping people and celebrating success together, we'd love to meet you.
ROLE DESCRIPTION:As an
Account Representative for Annaise Swearingen - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.