Account Representative - State Farm Agent Team Member

Zinsou Ayihonsi - State Farm Agent
  • Chester, VA
  • Full-time
3 days ago

Job Description

Benefits:
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

You May Be a Great Fit as a Bilingual Account Representative at Zinsou Styles Ayihonsi State Farm if:
  • You speak both Spanish and English and love helping people in either language.
  • You genuinely care about your community and want to make a positive impact on the people around you.
  • You're a natural relationship-builder who earns confidence quickly and keeps it.
  • You're motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions.
Location Address: 11940 Iron Bridge Plaza, Chester, VA 23831


Our agency is adding a bilingual sales representative to help individuals, families and small businesses across Chesterfield, Richmond, Henrico, Colonial Heights and Petersburg. You will be a trusted voice for our Spanish-speaking neighbors as well as our English-speaking customers.


Responsibilities:
  • Respond to inbound leads, calls and walk-ins in English and Spanish.
  • Run needs-based conversations and prepare quotes for auto, home, renters, life, health and business coverage.
  • Follow up with prospects and customers, schedule appointments and cross-sell at policy reviews.
  • Help customers with policy changes, billing questions and service requests.
  • Keep accurate customer records and follow agency and compliance procedures.
  • Work toward weekly activity and sales goals with coaching from the agent.
  • Build referrals through community involvement and customer relationships.
Qualifications:
  • Bilingual Spanish/English, spoken and written (required).
  • Property and casualty license, or must be able to obtain one.
  • Life and health license a plus.
  • Prior experience in sales or customer service (insurance, banking, auto, telecom or retail) preferred.
  • Strong communication and relationship-building skills; comfortable with sales goals.
  • Reliable, organized, self-motivated and coachable.
  • Comfortable with computers; training provided.
En español:

Buscamos un(a) representante de ventas bilingüe (español/inglés) para nuestra agencia de seguros en Chester, VA. Si tiene experiencia en ventas o servicio al cliente y le gusta ayudar a las familias de su comunidad, queremos conocerle. Se prefiere licencia de seguros de Virginia, o disposición para obtenerla. Ofrecemos capacitación y oportunidades de crecimiento. ¡Aplique hoy!

Numbers & Facts

LocationChester, VA
Job TypeFull-time

Skills

  • Banking Servicesunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Cross-Sellingunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • English Languageunmatched
  • Insuranceunmatched
  • Maintenance Servicesunmatched
  • Multilingualunmatched
  • Organizational Skillsunmatched
  • Record Keepingunmatched
  • Retailunmatched
  • Salesunmatched
  • Small Businessunmatched
  • Spanish Languageunmatched
  • Training/Teachingunmatched

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