ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Andrew Brenneise - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience in managing customer relationships preferred.
Interest in marketing products and services based on customer needs.
Communication skills - written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to customers.
Property & Casualty license.
Numbers & Facts
Location
Cypress, TX
Job Type
Full-time
Skills
Billingunmatched
Business Operationsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Field Salesunmatched
Inside Salesunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Lead Generationunmatched
Marketingunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Operationsunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Retail Salesunmatched
Salesunmatched
Telemarketingunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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