Account Representative - State Farm Agent Team Member

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As an InsuranceAccount Representative for Curt Beckham State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success and customer satisfaction each and every day.
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Have fun and be happy

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers
• Self-Motivation and a desire to take initiative
• Multi-tasker
• Positive attitude
• Property & Casualty license. (must be able to obtain)
• Life & Health license (must be able to obtain)