ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for Mikayla Ritornato - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.
Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience in managing customer relationships preferred.
Interest in marketing products and services based on customer needs.
Communication skills - written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to customers.
Property & Casualty license.
Numbers & Facts
Location
Lake Worth, FL
Job Type
Full-time
Skills
Billingunmatched
Business Operationsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Field Salesunmatched
Inside Salesunmatched
Lead Generationunmatched
Marketingunmatched
Needs Assessmentunmatched
Operationsunmatched
Presentation/Verbal Skillsunmatched
Reimbursementunmatched
Retail Salesunmatched
Telemarketingunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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