ROLE DESCRIPTION: As Account Representative for Deanna Dempsey State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
At Deanna Dempsey State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Qualifications and Traits we're looking for:
Sales Drive & Mentality
Proven hunter mindset — highly motivated self-starter who actively pursues new business every day
Closer with strong follow-up habits and a sense of urgency
Competitive, goal-oriented personality who thrives on hitting and exceeding daily & monthly targets
Comfortable asking for the sale and overcoming objections with confidence
Sales Performance
Demonstrated track record of meeting or exceeding sales quotas
Able to maintain consistent activity levels (calls, follow-ups, quotes, binders) in a remote environment
Ability to multi-line all products.
Understands value-based selling vs. price-based selling.
Strong pipeline management and lead conversion skills
Results-driven with personal accountability for production numbers
Client Experience & Retention
Professional communicator (phone, text, email, virtual)
Committed to a customer-first approach-conducted thought needs-based conversations and recommends appropriate coverage solutions that protect customers and their families
Smooth onboarding process for new customers
Consistently asks satisfied clients for Google reviews and referrals
Work Style & Environment
Comfortable working independently in a remote sales role
Highly organized with strong time-management skills
Tech-savvy and able to quickly learn CRM and quoting systems
Positive, energetic attitude that contributes to a winning team culture
Preferred Background
Prior insurance sales experience preferred
State insurance licenses
Experience in commission-based or performance-based roles is a plus