ABOUT OUR AGENCY:
I opened my agency in 2014 and currently lead a team of four. My background includes both financial services and military service. I previously owned a brokerage business before transitioning into the pharmaceutical industry and eventually returning to financial services with State Farm. I started with State Farm as an intern before ultimately opening an agency of my own.
I’m a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions. Service continues to be an important part of my life.
I’m involved with the Civil Air Patrol and its cadet program, the American Legion, and Texas Boys State, where I help educate young people about how our government works. I’m also passionate about supporting veterans. Our agency gives back through the Angel Tree Program and supports organizations including the Salvation Army and Rise Recovery.
Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers while maintaining balance outside of the office.
Teamwork is at the heart of our culture. We recognize that everyone brings different strengths and weaknesses to the table, and we believe in accepting, supporting, and helping one another succeed. I’m looking for someone who is coachable, works well with others, and understands the value of being part of a true team. If you’re looking for a supportive environment where people work together and invest in each other’s success, we’d love to meet you.
ROLE DESCRIPTION:
As an Account Representative for Charles Laubach - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Bilingual Spanish preferred.
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Charles Laubach - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Hwy 281 N. and Brook Hollow.
- Our office is open 9:30am to 6:30pm.
- We currently have 4 team members at our agency.
Apply now and let us put you on the path to success.