Auto Insurance, Communication Skills, Customer Experience, Customer Relations, Develop and Maintain Customers, Documentation, English Language, Exceeded Sales Goal, Insurance, Multilingual, Multitasking, Needs Assessment, Organizational Skills, Performance Metrics, Post-Sales, Problem Solving Skills, Property Insurance, Referenceable Customers, Sales, Spanish Language
Position Overview:
As an Insurance Account Representative with Lorena Villa State Farm, you will play a key role in driving agency growth and delivering exceptional customer experiences. This sales-focused position is responsible for building and maintaining strong client relationships, identifying customer needs, and recommending appropriate insurance solutions.
This is an excellent opportunity for a motivated, results-driven professional to grow their career while making a meaningful impact within the community.
Key Responsibilities:
- Serve as an Auto and Home Insurance specialist, ensuring a seamless transition by scheduling post-sale appointments for the in-house service team.
- Proactively engage with agency-provided leads and prospects to generate new business opportunities.
- Cultivate referrals from new customers and expand business through personal and professional networks.
- Maintain detailed and accurate documentation of all client interactions within agency systems.
- Consistently meet or exceed individual sales goals and performance metrics.
- Operate in a fully sales-focused capacity; this role does not include servicing inbound customer inquiries or existing accounts.
Qualifications:
- Minimum of 2 years of insurance experience required.
- Active General Lines Property & Casualty license required.
- Proven ability to communicate effectively and build rapport with clients.
- Strong organizational skills with the ability to manage multiple priorities.
- Sales-driven mindset with a track record of achieving or exceeding goals.
- Bilingual (Spanish/English) preferred.
- Must maintain a professional and reliable home office environment (subject to approval).
Compensation & Benefits:
- Base salary of $32,000 – $38,000, plus uncapped commission potential.
- Performance-based bonus opportunities.
- Paid time off.
- Ongoing training and professional development.
- Opportunities for career advancement within the agency.
- Benefits available after 90 days of employment (Group health, Life, Disability, PTO).
Work Environment:
This is a fully remote position; however, candidates must be located in the South Texas area.
Flexible work from home options available.
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Lorena Villa - State Farm Agent