Account Representative - State Farm Agent Team Member

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Dental insurance

Looking for more than just a job?  Join Michelle Anglin-Heisserer State Farm as an Insurance Account Representative and help customers protect what matters most while building a rewarding career.  If you are passionate about helping others, building relationships, and growing professionally, we would love to hear from you!  

ROLE DESCRIPTION:
As InsuranceAccount Representative for Michelle Heisserer Ins Agy Inc, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) recommended.
• Experience in managing customer relationships recommended.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Will need to obtain Property & Casualty license and Life & Health Insurance license upon hire.