POSITION SUMMARY: This position provides guidance and general information to customers pertaining to requirements for transportation to/from the countries we service, as well as handles rate variations by commodity.
Also wanted to note that we offer benefits from day one, including:
401(K) Retirement Saving Plan-Match is 5%
Health, Dental and Vision insurance (HMO/PPO Available) & FSA account available
Life insurance & Short-Term Disability (Company Paid)
Paid holidays; Paid time off (15 days pro-rated in 1st yr.)
Location: Miami, FL
Salary: $24/hr. ($49,920)
Work Schedule: Monday-Friday 8:30a-5p
Required Skills:
2+ years of experience in Customer Service, Traffic and/or Rates in the logistics industry. In lieu of experience in the industry, 2+years of customer service experience, with certification/education in logistics or related field, attained or currently pursuing.
High school diploma or equivalent experience.
Bilingual (English/Spanish) at an intermediate to advanced level in a business environment.
Intermediate computer skills in programs such as MS Word, Excel, and Outlook.
Ability to prepare a variety of reports.
Ability to establish and maintain effective working relationships with customers and fellow employees.
Must have organizational and time management skills, with the ability to prioritize, meet deadlines, and be detail oriented.
Flexibility towards adapting to changing market trends and conditions.
Ability to work in a goal-oriented team, multi-task, and function comfortably in a fast-paced environment.
Ability to think logically, follow instructions, and make sound decisions within established systems and procedures.
Ability to work extended hours, holidays, and/or weekends as needed.
#SN
Numbers & Facts
Location
Miami, FL
Salary
$49,920–$52,000 Per Year
Skills
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
English Languageunmatched
Establish Prioritiesunmatched
Flexible Spending Accountsunmatched
Health Maintenance Organization (HMO)unmatched
High School Diplomaunmatched
Import/Exportunmatched
Life Insuranceunmatched
Logisticsunmatched
Market Trend Analysisunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multilingualunmatched
Multitaskingunmatched
People Managementunmatched
Preferred Provider Organization (PPO)unmatched
Procedure Developmentunmatched
Spanish Languageunmatched
Time Managementunmatched
Vision Planunmatched
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