Account Supervisor

WHAT WE’RE LOOKING FOR

Our team is looking for a highly motivated Account Supervisor who can provide exceptional client service and manage day-to-day communications activities for cross-sector accounts. The ideal candidate takes pride in delivering great results and building meaningful relationships across their clients and teams.

This individual should be an exceptional writer and communicator, who can develop compelling and effective communications across varied client projects and campaigns – including programs focused on integrated campaigns, media relations, thought leadership, and reputation management.

This position will fill both lead and support roles for a mix of client types, encompassing both public and private sector clients. Experience in philanthropy and/or consumer lifestyle is a plus!

The Account Supervisor is a detail-oriented self-starter who works well in a fast-paced environment and brings strong project management skills. The ideal candidate proactively works to anticipate and fulfill client needs, and values bringing creativity and big idea thinking to their teams.

REQUIREMENTS

• Own client relationships and proactively manage client communications as a trusted partner. Commit to understanding clients’ respective industries and providing strategic solutions to support their business or organization objectives.
• Work with internal & external teams, including cross-functional C+C departments (research, creative, digital, multicultural, etc.), partner agencies, and sub-contractors, to plan, implement, and evaluate PR and integrated marketing campaigns.
• Translates clients' needs and seamlessly provides direction to internal teams, sub-contractors, and vendors to ensure project success.
• Develop and execute communications strategy based on client goals and objectives.
• Develop effective and thoughtful public relations/media relations strategy based on client goals and objectives.
• Proactively consider value-adds and daily wins for clients. Monitor and identify relevant cultural trends, conversations, and partnership opportunities that support client objectives.
• Independently track and manage budgets and timelines for small to midsize accounts.
• Strong media relations skills and ability to grow media contacts for benefit of clients and agency.
• Plan and run media events.
• Write content for a variety of materials including press releases and media advisories, press materials, client talking points, messaging, op-eds, newsletters, blog posts, etc. 
• Pitch consumer and trade media and deliver placements and flawless story follow-through.
• Lead media training sessions and conduct media prep sessions with spokespeople and staff media interviews.
• Effectively manage up and down within client teams, supervise junior staff in support of client work.
• Create high-level reports that effectively track back to client KPIs.
• Manage production of creative projects and events (e.g., collateral materials, organizing staffing, creating logistics plans, etc.).
• Participate in agency growth and business development activities.

APPLICANTS MUST HAVE

• 6+ years of experience in public relations and marketing (2+ years of agency experience strongly preferred)
• Candidate is based in Seattle area (or can relocate to Seattle) for hybrid-office role. Our current requirement is for hybrid employees to work at least two days onsite from the C+C office (located in Downtown Seattle)
• Strong relationship skills with teammates and clients 
• Ability to proactively identify the tactics needed to jumpstart client projects  
• Experience acting as the point person for clients on communications projects 
• Ability to identify storylines and topics that would garner media coverage 
• Fluency with the media landscape, and social media tactics and trends 
• Demonstrated writing skills – delivery of client-ready materials
• Experience developing PR and marketing strategies and plans for client initiatives and campaigns 
• Ability and love of multi-tasking; excellent organization skills 
• Resourcefulness and a focus on seeing the work through to the end 
• Ability to work and maintain calm in a rapidly moving environment while being solution-oriented
• Proficient with Microsoft Office– Word, Excel, PowerPoint, Outlook
• Interest in business development efforts and client presentations
• A four-year college degree, or equivalent experience 
• Experience with clients in philanthropy (nonprofits, foundations, CSR) and/or consumer lifestyle a plus 

COMPENSATIONThis is a full-time position with an annual salary range of $85,000 to $105,000 plus bonus. We provide a work from home set-up as needed.