Account Technician I

Account Technician I

Salary

$64,488.24 - $78,397.32 Annually

Location

City Hall/PD - 525 Henrietta St Martinez, CA

Job Type

FULL TIME - Regular Status

Job Number

FY25/26-00033

Department

Finance Department

Opening Date

11/03/2026

Closing Date

11/15/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Join the City of Martinez Finance Team!

We're looking for a detail-oriented and customer-focused individual to support financial operations, including utility billing, accounts payable and receivable, and business licenses. If you enjoy working with numbers, maintaining accurate records, and helping the public, this is a great opportunity to build your accounting skills and grow your career in local government!

DEFINITION:

Under supervision or direction of assigned supervisory or management staff, performs a variety of clerical accounting work involved in performing financial record keeping and reporting duties in support of assigned accounting system, function, or program area; performs duties requiring similar skills and responsibility such as cashiering, data entry, filing, customer service in person and by telephone; performs general office duties in support of assigned office; and to do related work as required.

DISTINGUISHING CHARACTERISTICS:

This is the entry-level accounting class performing the more routine and less complex clerical accounting support and customer service assignments while learning City policies and procedures. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Account Technician II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. This classification flexes to Account Technician II. Advancement to the "II" level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of management staff after 18 months.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Essential:

• Performs a variety of responsible clerical accounting and financial office support duties in support of assigned accounting system, function, or program area including in the areas of utility billing, accounts receivable, accounts payable, and business licenses
• Performs data entry in the financial software
• Performs a full range of customer service duties related to area of assignment; provides basic information to the public and City staff requiring the use of judgment and the interpretation of policies, rules, and procedures
• Performs a range of clerical accounting duties in support of the utility billing function. Which includes, but is not limited to: customer service by phone and in person; answers questions and complaints from customers and provides information on program activities and policies; receives and processes payments in person and through the mail; issues receipts; balances cash drawer; mailing of utility billings including delinquency notices, final bills, and turn off notices
• Performs a variety of general office support functions including typing and record keeping; various photocopying tasks

Additional:

• Prepares, maintains, and/or verifies a variety of accounting, financial, and statistical records, ledgers, logs, and files; gathers, assembles, tabulates, enters, checks, verifies, balances, adjusts, records, and files financial data; codes data according to prescribed accounting procedures; reviews information to ensure accurate reporting; establishes and maintains various files and records
• Assists in the business license function; processes and logs business licenses payments; printing and mailing of business license

Qualifications/Education/Experience

Knowledge of: Basic operations, services, and activities of assigned accounting system, function, or program area. Clerical accounting principles and practices used in financial record keeping and bookkeeping. Methods and techniques of coding, verifying, balancing, and reconciling accounting records. Customer service techniques, practices, and principles. Methods and techniques of proper phone etiquette. English usage, spelling, grammar and punctuation. Modern office procedures, and equipment including computers. Computer applications, such as word processing, spreadsheet, and financial software. Pertinent federal, state, and local laws, codes, and regulations.

Ability to: Perform a variety of clerical accounting and office support duties and activities in general and specialized in support of assigned accounting system, function, or program area. Perform mathematical calculations quickly and accurately including adding, subtracting, multiplying, dividing, and calculating percentages, fractions, and decimals. Understand the organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities. Understand and apply pertinent laws, codes, and regulations as well as organization and unit rules, policies, and procedures with good judgment. Maintain filing systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Deal successfully with the public, in person and over the telephone; respond tactfully, clearly, concisely, and courteously to issues, concerns, and needs. Work cooperatively with other departments. Operate and use modern office equipment including a computer and various software applications. Enter data at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of performing the job duties.

EDUCATION/EXPERIENCE:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Minimum: High school diploma or equivalent and one year of clerical experience preferably involving financial record keeping and extensive public contact.

OTHER REQUIREMENTS:

Ability to pass a pre-employment physical examination.

SUPERVISION RECEIVED AND EXERCISED:

Employees in this classification report to the Finance Manager or other assigned staff.

Supplemental Information

SELECTION PROCESS:

Application Screening:

Applications, resumes, supplemental questionnaire and/ or other required documentation will be evaluated on a comparative basis. Those individuals whose materials best indicate possession of the stated requirements, may be invited to continue to the next step in the selection process.

SUPPLEMENTAL QUESTIONNAIRE:

All applicants are required to complete the questionnaire. This questionnaire will be used throughout the examination process to assist in determining each applicants qualifications and acceptability for the position.

PERFORMANCE ASSESSMENT (eSkill Test)

Candidates who move forward will need to successfully complete an online performance skills assessment (dates to be announced).

Supplemental Information:

DISABLED APPLICANTS: The Human Resources Division will make reasonable efforts in the examination process to accommodate disabled applicants. Please advise the Division of any special needs in advance of the examination.

Tentative Recruiting Timeline:

11/15/26: Recruitment Closes

11/16/26 to 11/18/26: Performance Assessment Test (eSkill)

12/02/2026: Management Interviews (In Person)

VERIFICATION OF EMPLOYMENT ELIGIBILITY:

As mandated by the Immigration Reform and Control Act of 1986, all candidates offered employment after November 6, 1986, must provide written proof that establishes identity and eligibility to work in the United States. This is accomplished by completing the Employment Eligibility Verification Form (I-9) and producing acceptable documents including but not limited to, United States Passport; State-issued Drivers License; Social Security Card; Birth Certificate; other acceptable documents that establish identity and eligibility to work in the United States.

THE CITY OF MARTINEZ HAS ADOPTED ORDINANCE 1057 C.S. WHICH PROVIDES EMPLOYEES WITH A SMOKE-FREE WORKING ENVIRONMENT.

THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE EITHER AN EXPRESSED OR AN IMPLIED CONTRACT. THE CITY OF MARTINEZ IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITIES IN CONFORMANCE WITH THE AMERICANS WITH DISABILITIES ACT.

SUPERVISION RECEIVED AND EXERCISED:

Employees in this classification report to the Finance Manager or other assigned staff.

CURRENT BENEFITS

Retirement: California Public Employees Retirement System (PERS) and Social Security.

• Classic Members - Retirement formula of 2% at age 60 with a 3 year final compensation period. Effective January 1, 2020, Classic Members contribute 7% toward retirement.
• New Members - Under the new pension reform law, Public Employees Pension Reform Act (PEPRA), effective 1/1/13 those defined as New Members of PERS are eligible for the 2% at age 62 retirement formula with a 3 year final compensation period. New Members are required to contribute towards pension; effective July 1, 2023 the contribution rate is 7.75%.

Deferred Comp: The City makes available a 457 deferred compensation plan (ICMA) for employee contribution.

Vacation: Twelve working days vacation for the first four years of service. Maximum 25 days annually after 20 years of service.

Holidays: Fourteen and one-half days per year and nine days of floating holiday time.

Sick Leave: Accrued indefinitely at the rate of one day per month. PERS service credit for unused sick upon service retirement.

Longevity: 2% at fifteen (15) years of service.

Bilingual Pay: $150 for one language and $250 for two or more languages.

Health Insurance: The City offers coverage via CalPERS Health. Effective 1/1/26, the City contributes $1,020.38 for employee, $2,040.76 for employee +1, and $2,653.00 for family coverage with the employee contributing a portion of the monthly premium. Please see the MOU for complete details.

Dental Insurance: The City pays 100% of the premium for dental coverage for the employee and dependents. Dental plan includes orthodontic coverage.

Vision Insurance: The City pays 100% of the premium for vision coverage for the employee and dependents.

Life/Disability: The City pays the premium for life and disability insurance for the employee only. Life insurance benefit is 2x annual salary up to $200,000. Voluntary, supplemental plan available for additional life insurance.

Health Club Reimbursement: The City pays up to $50.00 a month for health club membership.

Training/Education Expense Reimbursement: The City pays up to $1000 per fiscal year. See MOU for details.

Education Pay: The City pays $150/mo for AA/AS degree and $200 for BA/BS degree for degrees not required as minimum qualifications for the position.

Uniform/Safety Shoes Allowances: $600 for uniform, up to $300 for safety shoes reimbursement annually for eligible positions as outlined in the MOU.

Please access the current Memorandum of Understanding (MOU) at the link below for a description of the current benefits and working conditions.

ADDITIONAL INFORMATION FOR WATER SYSTEM POSITIONS

Water System Education Incentive: See MOU for full description & listing of eligible job classifications

Water Distribution - 2.5% for D-2 or 5% for D-3

Water Treatment - 5% for certification above requirements, as outlined in the MOU

Flexible Staffing: Water Treatment Plant Operators positions are flexibly staffed and flexing can occur within the guidelines as outlined in the MOU.

Shift Differential - WTP Operators: $10/shift for 2nd shift or $12/shift for 3rd shift, .25/hr for overtime

http://www.cityofmartinez.org/civicax/filebank/blobdload.aspx?BlobID=13029

01

The purpose of this supplemental questionnaire is to provide applicants the opportunity to elaborate on their qualifications and to assist in assessing applicants individual qualifications. Your responses to the supplemental questionnaire will be used to evaluate your relevant experience and training to determine which applicants will be invited to participate in the next step of the selection process. Although you may submit your resume or other additional information, such items may not be submitted in lieu of the questionnaire. DO NOT answer any of the questions by indicating "see attached resume." Also, please be concise limiting your responses to the information that is relevant to each question.

• I Understand

02

Which best describes your highest level of education?

• Some High School
• High school or GED
• Some College
• Associates Degree
• Bachelors Degree or Higher education

03

Do you possess at least one (1) year of clerical experience preferably involving financial record keeping and extensive public contact?

• Yes
• No

04

If you answer yes to the question above, please describe your clerical experience, including any responsibilities involving financial record keeping and public contact. For each relevant position, identify your employer, job title, dates of employment, and specific duties performed. Please be thorough in your response and provide sufficient detail to demonstrate how your experience meets this requirement. Do not state "see resume."

05

Please check the computer software programs in which you are proficient (check all that apply).

• Microsoft Suite: Word, Excel, Power Point
• Tyler Solutions- MUNIS
• Microsoft Teams, Outlook

06

I have reviewed my application for this recruitment and confirm that my professional experience and employment history are current and accurate.

• Yes
• No

Required Question

Employer City of Martinez

Address 525 Henrietta Street

Martinez, California, 94553

Phone (925) 372-3522

Website http://www.cityofmartinez.org