Job Description
| Job Title: | Accounting Clerk II/Collections Specialist |
| Job Duration: | 06+ months |
| Location: | Lancaster, NY 14086 |
| Pay Range: | $27 - $29 per hour on W2 |
Description:
- The Collections Specialist is responsible for managing customer accounts, monitoring outstanding balances, and ensuring timely collection of payments.
- This position works closely with customers, sales teams, and internal departments to resolve payment issues, reduce delinquent accounts, and maintain positive customer relationships while supporting the company's cash flow objectives.
- Monitor accounts receivable aging reports and prioritize collection activities.
- Contact customers via phone, email, and written correspondence regarding past-due invoices.
- Investigate and resolve billing discrepancies, payment disputes, and account issues.
- Maintain accurate records of collection efforts and customer communications.
- Collaborate with Sales, Customer Service, and Finance teams to resolve outstanding account concerns.
- Review customer payment trends and identify potential collection risks.
- Reconcile customer accounts and ensure proper application of payments.
- Prepare weekly and monthly collections status reports.
- Escalate significantly delinquent accounts to management as appropriate. Support month-end closing activities related to accounts receivable.
- Assist in evaluating customer creditworthiness and recommending credit limit adjustments.
- Ensure compliance with company policies, accounting procedures, and customer contractual requirements.
- Promote positive customer relationships while maintaining effective collection practices
Required:
- 5yrs. of collection phone experience
- Monitor accounts receivable aging reports and prioritize collection activities.
- Contact customers via phone, email, and written correspondence regarding past-due invoices.
- Investigate and resolve billing discrepancies, payment disputes, and account issues.
- Maintain accurate records of collection efforts and customer communications.
- Collaborate with Sales, Customer Service, and Finance teams to resolve outstanding account concerns.
- Review customer payment trends and identify potential collection risks.
- Reconcile customer accounts and ensure proper application of payments.
- Prepare weekly and monthly collections status reports.
- Escalate significantly delinquent accounts to management as appropriate.
- Support month-end closing activities related to accounts receivable.
- Assist in evaluating customer creditworthiness and recommending credit limit adjustments.
- Ensure compliance with company policies, accounting procedures, and customer contractual requirements.
- Promote positive customer relationships while maintaining effective collection practices.
Numbers & Facts
| Location | Lancaster, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $25–$29 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
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