Accounting Services Specialist

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Job Description Summary:

Are you looking for a role that offers meaningful public service work and the chance to support St. Louis County’s mission of delivering equitable and accessible tax distribution, and accountable services to residents. 

The Department of Revenue for St. Louis County Government is seeking a detail-oriented and motivated Accounting Services Specialists to join their team. This entry-level position serves as a primary point of contact for County residents making property tax payments. Responsibilities include accepting and processing payments, maintaining accurate transaction records, balancing daily receipts, providing customer service, and performing accounting support functions such as maintaining accounts receivable records, analyzing account data, and preparing summary reports.

Job Description:

Starting Salary: Typical starting salary range is between $17.64 - $21.17 hourly, based on your qualifications.

Work Location: St. Louis County Government Center - Clayton location, located at 41 S. Central Avenue Clayton, MO 63105

Hours/Schedule: Typical work hours will be Monday - Friday, 8 am - 5 pm CT. Scheduled hours may shift in December and January to support the year-end processing of property and personal property taxes

Why You Should Consider a Career as an Accounting Services Specialist: 

Impactful Work: You’ll play a key role in serving St. Louis County residents by accurately processing financial transactions, delivering exceptional customer service, and supporting the County’s tax revenue operations.

Personal Growth: This career offers numerous opportunities for personal development, including skills in conflict resolution, customer excellence, and leadership. 

Job Stability: Reliable career path with opportunities for advancement within the field. 

Community Contribution: Your work helps ensure the effective collection and management of County revenue, supporting the programs, services, and resources residents rely on every day.

Varied Experience: Each day presents new challenges and situations, ensuring a dynamic and engaging work environment. 

Comprehensive Benefits: St. Louis County offers a generous benefit package to its employees to meet the needs of its diverse workforce including affordable medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays, 480 hours of paid parental leave, and a robust Wellness Plan.  Other benefits include paid life insurance, credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short and long term disability insurance.

Public Service Loan Forgiveness: We participate in this program to support your financial future.

Team Environment: Works in a structured, team-oriented government environment that emphasizes clear roles, established procedures, collaboration, and supporting one another to achieve shared goals.

Key Responsibilities:  

• Prepare physical deposits and balance all deposits 

• Receive and process the proper payment of taxes and compile and submit related reports 

• Issue waivers  

• Adjust accounts 

• Maintain ledgers and records of funds received to ensure the maintenance of proper records and reimbursement 

• Reconcile statements with reports, spreadsheets and summaries  

Marginal Function Examples:
Perform other duties as required or assigned

Minimum Qualifications:

Equivalent to three years of experience in an accounting related environment 

• Preference may be given to applications as follows:  

• Three (3) years of cash handling experience 

• The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes 

Knowledge, Skills, and Abilities:  

• Strong customer service, communication, and interpersonal skills, including active listening, de-escalation, and conflict resolution in a fast-paced customer-facing environment.  

• Financial aptitude with cash handling experience, strong attention to detail, and the ability to accurately process transactions and maintain records.  

• Tech-savvy with the ability to quickly learn and navigate multiple systems.  Knowledge of Teller, DevNet, QLess, IAS, and Workday is a plus.  

• Demonstrated initiative and adaptability, with the ability to proactively manage a high-volume workload, prioritize competing demands, and effectively support team operations in a fast-paced environment. 

Pre-Employment Process Requirements:  

Applicants will be evaluated based on relevant education, experience, responses to supplemental questions, and other work-related information provided on the application. Resumes are supplementary and do not replace the required application.    

All candidates will receive notifications regarding application status once determined.  Status updates are provided via email and can be found within each candidate’s Workday profile.  

Responses that qualified candidates provide to the application questions will count as 100% of their final evaluation score.  A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.  The five highest-ranking candidates will be referred to the Department Director/Appointing Authority for final selection.    

Pre-Employment Screening:  

Candidates extended a conditional offer must successfully complete all required pre‑employment screenings. These screenings include a drug test administered at no cost to the applicant by a certified laboratory and a background check evaluating the recency and relevance of the candidate’s history to the position. Candidates must complete the drug test within 48 hours of receiving a conditional offer; failure to do so may result in withdrawal of the offer.  

At St. Louis County, we're not just about jobs, we're about opportunity.

Equal Opportunity Employer:

St. Louis County is committed to fair and equitable employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or political affiliation.

St. Louis County is an Equal Opportunity Employer. Applicants requiring reasonable accommodation for the application or hiring process should contact the St. Louis County ADA Coordinator at 314-615-1796 or call Relay MO at 711 or 1-800-735-2966 (TTY) or email

dlancaster@stlouiscountymo.gov

.