Job Summary (List Format):- Assist in the collection of receivables, including returned payments, fuel tax and audit assessments, civil penalties, and miscellaneous receivables.- Utilize skip tracing and other investigative methods to locate delinquent customers.- Apply State statutes, rules, and ADOT policies in collection activities.- Communicate with internal and external customers via phone, email, and letter.- Process credit card and check transactions, daily internal deposits, bank levies, bond claims, and agency companion transfers.- Refer debt cases to the Arizona Attorney General's Office as necessary.- Remove uncollected debt from records and participate in internal system enhancement testing.- Validate, record, and report all revenue; perform banking and general ledger accounting functions, including account analysis and reconciliations.- Write and maintain desk procedures and complete other assigned duties.- Work in a fast-paced, multi-tasking environment and provide back-up support across department functions as needed.- Cross-train on all department duties.- Must have collections experience; accounting experience and high school diploma preferred.- Position is 100% onsite in Phoenix, AZ and requires local candidates only.- Candidates must successfully complete background and drug screening (HireRight).