Accounts Manager

HCA Healthcare Inc

Nashville, TN

JOB DETAILS
SKILLS
Analysis Skills, Behavioral Health, Benchmarking, Best Practices, Budgeting, Business Plan, Communication Skills, Cost Control, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Distribution Channel, Distribution Services, Expense Management, Financial Analysis, Healthcare, Hospital, Hospital Systems, Maintain Compliance, Market Analysis, Market Share, Multiplatform/Cross-Platform, Multitasking, Onboarding, Pricing, Problem Solving Skills, Project/Program Management, Purchasing/Procurement, Regional Sales, Reporting Skills, Sales, Sales Management, Sales Presentation, Sales Strategy, Salesforce.com, Strategic Accounts, Strategic Planning, Supply Chain, Team Building, Team Player, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Selection, Willing to Travel
LOCATION
Nashville, TN
POSTED
4 days ago

Do you want to join an organization that invests in you as an Accounts Manager? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications The Account Manager is responsible for developing and nurturing long-term business partnerships with assigned members. Acts as liaison between members and our internal teams to ensure the timely and successful delivery of our solutions. Identifies savings opportunities on a regular basis and completes quarterly business reviews with assigned member(s). Works with Member Services team to support Account Director(s) and successful implementations of new members as needed. Serves as the primary resource for regular and ad-hoc data and reports. Effectively communicates analytical summaries to both internal and external customers. Portfolio of assigned accounts may include facilities and systems (LTC, ASC, Hospitals, Behavioral Health) with contract spend up to $100M, or may be assigned as secondary support to a strategic account or strategic initiative. Position may require travel up to 40%. What you will do in this role: Assures excellent business partner engagement and satisfaction Achieves annual sales, retention and financial goals Onboarding and Implementation: Helps orient new members to HealthTrust systems (electronic contract catalog, InSight, member website, etc.) Works with new members and vendor partners to facilitate contract access and conversions. Assists with membership rostering. Planning: Prepares agendas and related data analytics for meetings and quarterly business reviews. Participates in territory sales planning. Participates in the development of member specific strategic business plans. Analytics: Utilizes vendor reported data and member spend data (via InSight or distributors) to identify compliance opportunities. Generates custom reports for market share analysis, tier maximization, and conversion opportunities. Reformats data for member-facing presentations. Sales and Account Management: Implements member-specific strategic business plans, driving successful results to goals. Completes regular updates of related activities in Salesforce customer relationship management (CRM) tool. Builds and strengthens customer relationships with proactive communications and timely follow up. Identifies and shares contract opportunities and facilitates timely contract activation. Serves as the Member Services liaison to resolve issues with suppliers, distributors, service-line partners and other as needed. Updates members on key program initiatives and strategic opportunities. Participates in member meetings and committees as requested. Operates within established budgets, acting as a good steward of company resources What qualifications you will need: Bachelor's degree preferred. 3-5 years' work experience as a data, business, or financial analyst preferred. Hospital/ Healthcare experience preferred. Exposure and familiarity with multiple technology platforms preferred Working knowledge of healthcare industry, supply chain, GPOs Strong analytic skills- high proficiency with Excel Excellent communication skills Proven ability to successful manage multiple projects and timelines Confidence, poise under pressure, decisiveness- conveying an image that is consistent with the organizations' vision and values Passion for results- able to drive high standards for self; tenaciously working to meet or exceed challenging goals Driver's License in good standing Benefits HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Accounts Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job // Save Jobs functionality detectsavedjob('1-INFOR-4701885','save-job','unsave-job');

About the Company

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HCA Healthcare Inc

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.

HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.

And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1968
WEBSITE
http://hcahealthcare.com/