Service Center Accountant
Georgia & South Carolina Technical Service Centers (TSC)
Job Type: Full-Time, On-Site (Direct Hire)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Salary: $75,000-$90,000
About the Role
The Service Center Accountant is responsible for managing and monitoring the financial activities of the company in Georgia and South Carolina Technical Service Centers. This position combines accounting, financial analysis, contract management, and operational support to help ensure accurate financial reporting, strong profitability and effective business processes.
In this role, you will do more than manage numbers. You will help identify trends, investigate variances, evaluate contract performance, and provide meaningful financial insights that support informed decisions. Your work will help connect financial results with day-to-day service operations, ensuring that contracts, service projects, and sales orders are priced, tracked, and managed effectively.
The ideal candidate is organized, resourceful, comfortable working with financial data, and able to communicate findings clearly to both financial and nonfinancial team members.
Key Responsibilities
Financial Management, Reporting & Analysis
- Manage and review invoicing, pricing, and profitability for customer contracts, service projects, and sales orders.
- Monitor financial performance and analyze revenue, costs, margins, and other key financial indicators.
- Review financial results, identify discrepancies, and investigate variances between actual performance and expectations.
- Prepare financial reports and communicate findings, trends, and opportunities for improvement to service center leadership.
- Monitor accounts receivable and support collection activities to promote timely customer payments and accurate financial records.
- Maintain accurate financial tracking and reporting to support effective financial oversight and accountability.
Contract Management & Profitability
- Review and audit Customer Maintenance Contracts to verify accuracy, completeness, and alignment with established pricing.
- Monitor contract renewals and help ensure renewal pricing reflects current pricing guidelines and business objectives.
- Manage contract-related financial information, including pricing, billing, and reconciliation.
- Compare quoted service hours with actual hours worked by Service Technicians to evaluate job performance, identify variances, and support improved profitability.
- Investigate differences between estimated and actual project costs or labor hours and collaborate with the appropriate teams to resolve issues.
- Identify opportunities to improve contract performance, pricing accuracy, and overall financial results.
Operational Support & Process Improvement
- Collaborate with service center personnel and other departments to support inventory reconciliation and improve inventory accuracy.
- Evaluate existing financial and administrative processes to identify inefficiencies, strengthen internal controls, and improve consistency.
- Recommend and help implement process improvements that streamline workflows, reduce errors, and increase operational efficiency.
- Work cross-functionally to ensure financial information is accurate, timely, and aligned with operational activity.
- Support the development and refinement of procedures that improve financial accountability and standardize processes across the Georgia and South Carolina service centers.
Communication & Cross-Functional Collaboration
- Build effective working relationships with service center leadership, Service Technicians, and other internal stakeholders.
- Communicate financial information and business insights in a clear, practical, and actionable manner.
- Prepare and deliver presentations on financial performance, contract profitability, key metrics, and opportunities for improvement.
- Partner with operational teams to understand business challenges, resolve financial discrepancies, and support effective decision-making.
- Serve as a financial resource to help teams understand the relationship between operational activities and business results.
Performance Metrics & Continuous Improvement
- Establish, monitor, and report on Key Performance Indicators (KPIs) and other critical financial and operational metrics.
- Track performance trends and identify areas where additional attention or corrective action may be needed.
- Develop meaningful reporting that helps leadership assess service center performance, contract profitability, and operational effectiveness.
- Use financial data and analysis to identify opportunities for cost control, improved productivity, and stronger financial outcomes.
- Promote a culture of accuracy, accountability, continuous improvement, and sound financial management.
What We're Looking For
We are seeking someone who enjoys working with numbers, solving problems, and collaborating with others to improve business performance. The successful candidate will be able to balance detailed financial work with broader analytical thinking and operational support.
The ideal candidate demonstrates:
- Analytical thinking: Ability to interpret financial information, identify trends, investigate variances, and draw practical conclusions.
- Attention to detail: Commitment to accurate financial records, invoicing, pricing, contract reviews, and reporting.
- Organization and time management: Ability to manage multiple responsibilities, prioritize deadlines, and maintain consistent follow-through.
- Problem-solving skills: A proactive approach to identifying discrepancies, resolving issues, and improving processes.
- Communication skills: Ability to explain financial information clearly and work effectively with colleagues across different functions.
- Collaboration: Willingness to partner with operational teams and contribute to shared business goals.
- Accountability and integrity: A commitment to accuracy, professionalism, sound judgment, and responsible financial practices.
- Continuous improvement mindset: Interest in finding better ways to work, improving processes, and supporting stronger business results.
Benefits & Perks
- 401(k) plan with company matching
- Medical, dental, and life insurance
- Short-term disability (STD) and long-term disability (LTD) insurance
- Health Savings Account (HSA)
- Generous paid time off (PTO)
- Employee referral bonus program
- Tuition reimbursement
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