The Accounts Receivable (AR) Clerk supports Spindrift's cash flow and customer experience by ensuring customer invoicing, cash application, and AR records are accurate and timely. This role is ideal for someone who is detail-oriented, enjoys problem solving, and can work cross-functionally in a fast-moving CPG environment where deductions, short pays, and customer compliance requirements are a regular part of AR operations.
Responsibilities
Reporting to the Accounting Supervisor, the AR Clerk's primary responsibilities are:
Cash Application & Daily AR Operations
- Apply incoming payments (ACH/wire/check/lockbox) accurately and timely; research and resolve unapplied cash.
- Maintain customer account records, including payment activity, remittances, and supporting documentation.
- Monitor the AR aging report; help follow up on past due invoices and resolve payment issues with customers.
- Prepare and maintain AR schedules and reconciliations to support month-end close (AR aging tie-out, unapplied cash, credits, etc.).
- Assisting customer operations with tasks including invoice corrections, portal submissions, and AR inquiries.
Deductions, Short Pays & Customer Discrepancy Resolution (CPG-Focused)
- Track and research deductions/short pays, including pricing, freight, damages, returns, and promotional/trade-related deductions; coordinate with Sales, Supply Chain/Logistics, and Customer Service to validate and resolve.
- Support chargeback management by organizing backup, communicating status, and helping ensure timely resolution and accurate accounting.
- Assist with creating and processing credit memos and maintaining clear audit trails for adjustments.
Controls, Documentation & Continuous Improvement
- Ensure AR activities follow internal controls and documentation standards; support audit requests as needed.
- Identify opportunities to streamline AR processes (e.g., improving remittance capture, standardizing deduction workflows, and enhancing reporting).