Accounts Receivable Collections Specialist Location: Charlotte, NC (Onsite/Hybrid) Pay Rate: $26 - $28/hour Employment Type: Contract / Contract-to-Hire We are seeking a detail-oriented Accounts Receivable Collections Specialist to join a fast-paced and growing organization in the Charlotte area. This role will focus on managing a portfolio of customer accounts, driving collections efforts, and supporting overall cash flow through timely follow-up and resolution of outstanding balances.This is a great opportunity for someone with strong B2B collections experience who thrives in a high-volume, customer-facing environment.Key Responsibilities: Manage a portfolio of accounts and proactively follow up on past-due balancesConduct collections outreach via phone and email to secure timely paymentsResearch and resolve billing discrepancies, short payments, and customer disputesReconcile customer accounts and maintain accurate AR recordsNegotiate payment plans and recommend next steps for delinquent accountsSend invoices, statements, and collection notices as neededMaintain detailed documentation of collection activity and customer communicationPartner with internal teams (sales, billing, accounting) to resolve account issuesSupport month-end close activities and assist with reporting on aging and collections metricsEscalate accounts when necessary and assist with third-party collections effortsQualifications: 1–3+ years of Accounts Receivable and/or collections experienceExperience with B2B/commercial collections preferredStrong communication skills with the ability to handle difficult conversations professionallyProven ability to manage a high-volume workload and meet deadlinesStrong attention to detail and problem-solving skillsIntermediate Excel skills (filtering, basic formulas; pivots a plus)Experience with ERP or accounting systems (SAP, Oracle, NetSuite, etc.) preferredTeam-oriented with the ability to work independently#J-18808-Ljbffr